"Great service. Even spoke to a representative who was very friendly and helpful before we placed the order. This is the best price anywhere."

"I did a good bit of research on the Internet. I went to all the major outlets but nothing could compare to Fitness Factory Outlets free shipping, no tax, in addition to the discount. "

"Well, it our first time ordering something large and expensive online and wouldn't you know...there was a problem during shipment. AT first I was very upset until I spoke with Troy. He made fixing the whole thing super simple...He didn't blame anyone, didn't accuse anyone, he just FIXED IT and fixed it fast.
If you have concerns about how you might be treated after the sale, this is the company you want to buy from...and by all means, if you can deal with Troy, do yourself a favor and ask for him. He is one amazing fella!"

"Great price and looks like the fastest shipping"

"After ordering a dipping belt with chain and waiting over 3 weeks(without notice that it was going to be late) they sent the wrong item to my son at college—it was a gift. Very disappointing."

"I was looking for a peice of equipment and found it here, and it worked out great."

"Purchased a BodySolid 5gs 10 years ago. Very pleased. When I needed a good recumbent bike, first palce i looked. Troy Godshall provided a nice discount too. Very easy to order."

"Tony is simply awesome! I placed my order and after I’d done it, I read some more reviews about the product I’d chosen which made me question my choice. Tony simply placed my order on hold while I considered alternatives etc, and spent a lot of time explaining about different things that helped me decide the best choice for me. Tony never tried to up-sell me, and even recommended a lower priced unit when I was thinking about heading in a different direction altogether. Trustworthy and honorable are words that spring to mind. I am very grateful to Tony and his wife for their advice!"

"easy peasy, no shipping yay"

"Very impressed with the wide array of products offered by Fitness Factory Outlet! They had the price on many items I needed when setting g up my home gym. Outstanding communication in regard to order status and shipping info. Nice to know old fashioned customer service still exist!"

"I ordered a bike and then they called me to say that they suggested I cancel the order and get it from another dealer locally. He started telling me that they do not offer white glove set up..... I never asked him for white glove service. I said I wanted to still purchase the order.
The next day I received an rmail to sY they had cancelled my order.
Weird !!!!"

"Product shipped fast as projected. All of the parts arrived undamaged. Nothing was missing. Assembly instructions were OK. There were no written instructions, only diagrams, but the diagrams were excellent. It took about 1 hour to move into the basement and unpack. Another 8 hours to assemble. It is a beautiful machine and it works great. No parts left over. No parts missing."

"My wife and I went to the Fitness Factory after deciding to turn our basement into a gym and they have all the equipment you could ever want or need to do so. They were a pleasure to deal with from initially walking into the store through the delivery of the products and assembly. "

"great support quick order no hassell"

"I’ve made servers pirchases with Fitness Facotry, it’s always been a great experience! 
Very happy with the many products I’ve purchased. "