"I searched online for workout equipment and found Fitness Factory Outlet. The gentleman that was working there who answered when I called was knowledgeable and answered all my questions in a professional and respectful manner. Because of this, that is why I decided to make a purchase with them. "

"Don't know where to start. Called the store on a Sat, left message and Tony called me back immediately (impressive). I am in Texas and I was hesitate to order something that expensive from so far away. Tony immediately made me feel that everything was on the up and up and that he was a legit business. I ordered my equipment that day and called Tony a few times to get update on my order, he was very helpful and professional. This guy is a true business man and has a lot of class. Got my e-mail today that my equipment was on its way from LAX, be here in a few days. Will be ordering more equipment shortly from Tony, Thanks Brother your a
Rock Star !!!!!!!! - If you can deal with Tony directly - do it - he is spot on."

"I've never ordered equipment like this before but had it explained to me very well. All my questions were answered and I was even given a 5% discount, despite the fact that I'd just missed a sale on the item. After my purchase, I had additional questions about delivery and Anthony explained that process even though it's another company that delivers the product. I ended up with about 7 emails between myself and Anthony and, every time, he was timely with his response and continued to provide instruction and what would take place between purchase and delivery."

"Won't Find it Anywhere Cheaper than Here."

"Great experience with the seller. Fasttttt replies to questions. Would buy again when the time comes."

"I have been buying home gym equipment for over 30 years and I highly recommend this company as the best. Customer service is outstanding and the pricing is the lowest you can get. If you have read this recommendation then you have found the right place to purchase your equipment. Search no more ! Enjoy your purchase. "

"I placed several orders with Fitness Factory Outlet. Prices are the lowest for most items and customer service is simply a five-star. In each and every case Tony has been of great help. If you have questions about equipment he will walk the extra mile until you get all the info you are looking for. Extremely satisfied."

"Haven't received the product yet, but looking forward to ordering all my accessories from them both for my home use and personal training practice. Great prices and excellent communication so far."

"I called originally about some questions I had on a special machine and the owner (I believe his name is Tony?) was able to answer all of my questions and provide me with some cool information on the product I was inquiring about. Not thinking that it would be next to impossible to get Olympic weight plates during this COVID pandemic, the owner had mentioned a spot where I could get quality plates and for a great price and it was through a company he wasn’t even affiliated with. I rate both my experiences a 10 out of 10 and the reason for that are... HELPFUL, FRIENDLY, GREAT PRICES, FAST TURN AROUND TIME FOR SHIPPING AND EASY TO DEAL WITH!

A satisfied customer- Doug O! "

"Awesome product and great customer service. Thank you Fitness Factory Outlet!"

"Anthony was very helpful and professional and provided exceptional customer service. Thanks Anthony."

"I have spoken with Tony on several occasions and each time he has went above and beyond to answer my questions and has also followed up with emails very quickly. He has kept me aware of delivery dates and availability of backordered products. I highly recommend Fitness Factory Outlet!"

"Superior customer service across the board. Due to the current back log of orders during the lockdowns, orders would take a while to be shipped, but every time I called or emailed to inquire about the status of my orders, they were always available and more than happy to see where things were. Everything I ordered arrived in perfect condition and I made it a point to order all of my equipment from them as it's not everyday you find folks who really care about your orders. Highly recommended."

"Anthony is a businessman of old. He answers your calls and offers the best service since days when people treated you as a customer. He took the time to speak with me and let me know what was going on through every step of the process.
Will definitely purchase from him in the future
"

"Not only do they have great products, but their customer service is excellent!!"