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Product & services pricing
5.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
3.75/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
2/5

2013-11-05

"The box arrived all torn up and the bolts to put the weight bench together were missing."

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Rep reply posted 2013-11-05
A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded:

“I am so sorry the box came beat up. Until this review I was completely unaware... I don't have any notes on your account about this. Please call us at 877-336-7483 so we can discuss getting what you need any replace anything that is damaged. We are here 7 days week.

Troy Godshall | Customer Service”


Verified
4/5

2013-11-02

"I would have been very satisfy had I not have to call and get a shipment update after a week had gone by. Please do let Powertec know that the hardware (nuts and bolts) is poorly identified which prolong the installation. "


Verified
5/5

2013-10-26

"Great store to work with. Delivered on-time and no problems whatsoever. Would definitely buy again from FFO."


Verified
5/5

2013-10-14

"Fast delivery no missing pieces great service"


Verified
5/5

2013-10-09

"Everything was received on time. Very pleased."


Verified
5/5

2013-10-02

"Very satisfied with the product I purchased from this company."


Verified
4/5

2013-09-24

"The power rack has a dent."


Verified
5/5

2013-09-14

"Ordered a Powertec Utility Bench, Power Rack, and Lat Tower on 9-6-2013. It arrived on 9-13-2013 and had it all together late that evening. It is SOLID! Very good equiment. Just ordered the leg attachment for the bench. I think I'm set!

Thank you Fitnes Factory Outlet.
"

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Verified
5/5

2013-09-13

"on time delivery
delivery guy helped carry it all the way into my gym.
helpful and curtious
"


Verified
5/5

2013-09-07

"Great customer service! Troy helped me so much and answered all my questions quickly. He made me want to order from them."

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Verified
5/5

2013-09-04

"Great! Fast shipping, VERY quick help with defective part."

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Verified
5/5

2013-08-23

"Tony and Troy were great; truly helpful in assisting me to pick out the correct equipment. The delivery staff was professional and very courteous. I received the equipment extremely fast! I love my new Body Solid power rack. Look forward to purchasing equipment from them in the near future."


Verified
5/5

2013-08-13

"Order arrived quickly and in perfect condition. Thanks so much."


Verified
5/5

2013-08-11

"helix trainer
great product and great service
would order from this site again ;)
"


Verified
5/5

2013-08-11

"Delivery as expected. Heavy rope reasonably priced and product of good quality, would purchase again."