"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"Good to do business with."
"really satisfied no regrets buying this equipment, excellent machine."
"I just cannot recommend these guys high enough. They manage to do the business in a most personal manner possible in the Internet era.
I ordered a rather bulky item and then realized it was not going to work out. Despite my quick cancellation the package has been shipped by the supplier. FFO absorbed the cost of the return shipping without me having to argue - a good start already.
What happened next was completely beyond my expectations. When I called to clarify the return shipment details, as soon as I had a chance to introduce, Tony was able to cut straight to the business without the usual "let me look up your information" -- he simply knew what's going on, including the status of my replacement order etc.
Awesome job, looking forward to get my future fitness equipment purchases served by this shop."
"Excellent Customer Service! Real people! Called on a Friday Night and asked questions about the product I was looking for, and the gentleman (AH) I spoke with answered questions and even gave other options! They even offered additional packing protection due to my concerns. I placed my order on line based on my conversation with AH from the Fitness Factory Outlet. They were located half way across the Country and provided better Service then another Supplier one State away! Oustanding Company with excellent Customer Service!"
"Every item I ordered was packed promptly and arrived in a timely fashion.
Just one thought, you should clearly describe the equipment being reviewed and purchased on-line more detailed. "
"Best Prices, Quick Delivery & Great Customer Service!! Thank You. "
"Very pleased with seller and product."
"Great selection, prices, customer service and (fast) free shipping?? Why go anywhere else?? They will definitely be seeing me again!"
"Fitness Factory is a great location for fitness equipment. They had the selection I wanted. Excellent customer support and I would definitely shop their again. I ordered two seperate pieces of equipment at two different times. They both shipped quickly. I would recommend them to everyone."
"It was delivered a few days in advance, which was great. Just what I was looking for - like the one I used at the gym and easy to assemble. I would look at purchasing other items from Fitness Factory Outlet."
"Very good service and delivery."
"I bought this for my husband for his 55th Birthday and he is very happy with it so far; he says his back feels better already! "
"Fast and accurate process from order placement to product delivery. Very competitive pricing."
"OMG!!!! The leg press machine is outstandingly sturdy. The craftsmanship, from head to toe is amazing. Easy to assemble and extremely durable and user friendly. Best piece of equipment I own...hands down. Love it. My new favorite!
Big Ken"
"My order shipped very quickly and I received it much earlier than I expected."