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Product & services pricing
5.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
3.75/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5
Featured Review


5/5

2012-01-03

"Fitness Factory Outlet is by far the best online source for fitness equipment. There knowledge, experience and service is outstanding. I would not purchase equipment from any other dealer."

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5/5

2012-01-03

"The squat rack was delivered before time and in great shape, even during the Christmas ruch. Great job guys. "

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5/5

2011-12-22

"The shipment arrived within a reasonable time frame. I was unable to track the shipment as instructed on the R&L Carriers website, but Fitness Factory Outlet called me to set up an appointment for delivery by Road Way Trucking company.
...and shipping was FREE!
"

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Verified
5/5

2011-12-19

"Fast shipping, great product. Received the leg press/hack squat machine in 5 boxes and was able to put together by myself. It took 5-6 hours. The product is very heavy duty and easily to switch between the exercises without much effort. I highly recommend anyone wanting to build legs to get this. It has great back support if you cant do normal free weight squats, you can do hams, thighs and calves all with one machine. Cant wait to build some legs...."

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5/5

2011-12-13

"Everything was delivered on time and customer service was great."


Verified
5/5

2011-12-12

"Absolutely outstanding service! Troy and team responded to all of my questions (usually with only an hour or two). Fast, friendly, and impressive customer service! I will definitely order from them again!"

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Verified
5/5

2011-12-09

"I am just ecstatics over the sale and support I have received with Fitness Factory Outlet. I just received my order of the Body-Solid PowerCenter Combo Bench GDIB46L. The total time period from placing the order to receiveing it was just three days with FedEX Ground shipping. The Body-Solid Line of products have an outstand reputation in the home fitness community. I would place Factory Fitness Outlet as the best source in the US for home fitness equipment. Please let Troy GodShall know I am expecially pleased with him and his polite responsive to my questions.

Well Done Fitness Factory Outlet. I am an extremely satisfied customer.
"

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4/5

2011-12-04

"Very satisfied with how long it took to be delivered. One of the bags of nuts and bolts was opened and loose in the box. I had to go to the hardware store to get what was missing. Not a huge deal because the store is around the corner. Besides that, I am pretty satisfied. "


Verified
5/5

2011-11-10

"Shopping and ordering was handled quite thoroughly a very good experience. I would definetly refer Fitness Factory to others.
Thanks for your help and your discount. I look forward to dealing with you again soon.
Greg Bridwell
"

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5/5

2011-10-31

"Fitness Factory outlet was world class in all aspects of the transaction. The pricing was the best on the internet, the shipment arrived timely and in perfect shape, and the follow-up questions that I had regarding the transaction were answered timely and thoroughly. I will definitely do business with the company again in the future."

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5/5

2011-10-25

"Tony at Fitness Factory Outlet was outstanding. He correctly advised me about which dual hyper extension/roman chair I should buy. I bought the Bodycraft F670 and couldn't be happier with it. This piece of equipment suddenly got very popular and every on-line store was out of them. Tony was able to get Bodycraft to divert a shipment and I received it four days later. Now that's service!"


5/5

2011-10-24

"First Class service,Whether a 20.00 item or a 1000.00 order processes and ships Immed. "

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5/5

2011-10-15

"very friendly and helpfull company.. great service and the best price on the internet.. i will only buy my exercise from them for now on.."


Verified
5/5

2011-10-02

"Definitely the best prices I've found anywhere, and great follow through on the shipping. Absolutely recommend this seller. "

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5/5

2011-09-22

"Good experience with Fitness Factory. I had to wait for the item to come into stock but it arrived to me when they said it would and a ship confirmation/tracking information came to me automatically. The boxes arrived in excellent condition. I took a star off for customer service because I didn't get a reply when I emailed them, but on the two calls I made (1 to place the order and 1 check on it), both were answered on the 1st ring."

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