"The hole order did not arrive - we are still waiting for the delivery of that order"
"I'm very happy with my purchase. Your description of the product was spot on and I like it very much."
"I have made numerous orders with Focalecig and have had great results! If there is any problems, they are quick to respond to me and resolve the issue. Their customer service is exceptional and are quick to respond to the issue. The response to questions or issues doesn't take days to be addressed, it's more like minutes. In a world where you get auto answers or recordings, it's nice to be taken care of immediately! That speaks volumes to me to the character of this company. I will continue to be a loyal customer."
"I ordered from the German Warehouse, delivery within 2 days. There were some minor flaws so i contacted the customer service. Within 4 days the whole process up to shipping the relacement box was concluded. Outstanding job!"
"Alles bestens jederzeit gerne wieder.Flash e Vapor macrolon ersatztanks passen perfekt."
"I get my order very quick from german warehouse. In just 2 days! Good job done by Peter! Thx and i'll come back again! :)"
"Was very delighted with the service of Focalecig,concerning the quick delivery,last time I ordered some of their fine products..!"
"great prices nice products smokin deals"
"This was my first time ordering from their US warehouse - such a joy! Placed order on the evening of 6/25 and received it by the morning of 6/29 (NC to CA). I really lucked out with my purchase too, as they had a great price on it and nobody else had it in stock."
"Excellent products, excellent prices.... But takes 6 weeks to receive the stuff in Canada... Should offer Canada ePacket shipping; it takes 2 weeks"
"An expected wait that I had planned for."
"The item took a little longer than expected to be delivered but otherwise came in beautiful condition"
"Arrived 2 days early, fast shipping but no tracking number. Overall, I was satisfied with my purchase!"
"Informative and helpful staff.. Tho still need to brush up in one/two area like build quality of the goods and delivery time. Overall satisfied"
"Item showed to be in stock but wasn't and still hasn't been shipped yet. Very annoying when I paid for dhl shipping. "