"Ultra fast shipping, great prices... A good shop."
"Serious Seller, fast delivery, very good Quality, Secure Payment (Paypal) and best Price, as Costumer i wish nothing more "
"25 orders @Focalecig and I never have any problems the support is also good!"
"stuff here is mostly of good quality. customer service answers quickly and do their best to help. i like the shop, been ordering here for a long time now and will do so in the future again for sure.
the vapor giant mod that i ordered this time ios of outstanding quality. it looks fantastic and works perfect, i love it. bought it during a flash sale for ca 20usd but i'd also spend the 29,99usd which is the normal prize."
"no problem and great suport and shiping time are ok"
"My order never arrived, responses were all self-help solutions as well as being told to make a claim trough Pay Pal!!! This was my first order through them in 9 years of vaping, NOT impressed!!!"
"Great Support and very fast shipping. So it must be. Ich will order again ..
Great"
"focalecig.com is one of my favorite vapestuff-dealer.
* Good choice
* Good design
* Good price
* Fast delivery
- very slow support"
"I ordered a mechanical box clone received the product a week after ordering with the DHL shipping option. The box is very well made and functions perfectly. Definitely very happy with the product. "
"Prices are unbeatable, however, support is pretty useless - usually they do not even understand the question/proper English so they cannot properly answer. Quite irritating.
During my first order they did not send a notice that one of the ordered item is sold out, so it was pending for 4-5 days in the same status when I asked why is it still pending - and only then they told that one item (the cheapest, least important item) is sold out in chosen colour - no idea what would have happened if I do not ask, pending for 2 weeks before shipping? It was quite irritating, as well.
On the other hand, I ordered my first kit for ~30-32 USD from Focalecig incl shipping. Same kit would have been ~80 USD in my country - for this reason I can live with poor customer service."
"Very fast shipping, good trackingsystem.
I´ll buy again."
"One of the best companies. Highly recommended "
"Ein sehr guter support.plus beigabe..."
"Habe den Genius V2 im Shop geordert und bin sehr zufrieden mit dem Teil. Lieferzeit und Service sind zufriedenstellend. Werde auch in Zukunft dort bestellen und kann den Shop nur weiterempfehlen."
"Happily awaiting my noisy cricket ii-25!"