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Product & services pricing
1.25/5
Chance of future purchase:
1.25/5
Shipping & packaging:
2.50/5
Customer service:
1.25/5
Return/Replacement policy:
0.00/5


1/5

2016-11-05

Awful!!

"Wish I would have read these reviews first. 0 stars. Overpriced junk quality materials, labor and packing, and smart **** customer service reps. Fly-by-night type company. Blamed UPS for breakage but it was because of their poor packing. I will NEVER order from them again. "

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Verified
1/5

2016-05-18

Cheap and Expensive to Return

"Chalk it up as a learning experience. Based on the images on the website, and no mention of the materials used in construction, at least on the page for the item I ordered, I expected a wood frame. What I got was a cheap plastic frame. I looked into the returning the item, but I would have to eat the original shipping cost and incur the cost of shipping it back. That meant I would only get back about 66 cents on my original dollar cost, because shipping would be nearly 44% of my original cost. Although the product seemed well priced at the time, especially given that it was said to be discounted about 50%, it turned out to be something really worth much less than I paid for it. "

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Verified
1/5

2016-01-04

"I spend almost $300 on two framed prints. The frames are junk and made of plastic. The prints were poorly framed and one came loose within days of arrival. The other is buckling. You'd be better off ordering just prints online and using a coupon at Michaels or Aaron Brothers. Don't waste your time and money with Framedart.com."

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Verified
1/5

2015-04-23

"Terrible... Package was lost due to the option the seller selected to send it with... 2 weeks later and never got my poster. Customer service was short, cold, and rude. First and last time I EVER shop through them"

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Verified
4/5

2015-03-31

"Note:FramedArt.com asked me to write a review and after submitting it I received this msg from them:

"Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!"

Not sure what their guidelines are because I couldn't find them anywhere so here is my honest opinion:

Art Kane Jazz Portrait Review:

After placing my initial order I waited for 2 weeks to get my framed print from NJ(I live in Brooklyn,NY) so I thought the wait was a tad long and then when it arrived the frame was damaged.I came to find out it was packaged poorly(with no protection whatsoever on the edges or anything except plastic and the outside cardboard box.)Unfortunately I received a damaged frame and the print itself had ripples.Called right away and customer service was fantastic.They sent out a new framed print with proper protection and it arrived safely within the week.Overall I'm pretty satisfied.The quality is very good for the price and hopefully will order from framedart.com again with no problems!
"

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Verified
5/5

2015-01-21

"I always find what I am looking for on FramedArt. The quality of the framing is great and the prices are always lower than other places. Have shopped there many times and love it."

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