"I've ordered on the website the parts, which is in stock. Waited for them for a week. After check with them by phone they told me that they cancel the order and will not send this part. With no reason, just because lazy or something.
It was a simple parts for Kia, air vent duct and some misc. "
"Very disappointed. Should have at least emailed or called."
"Had a little bit of trouble navigating the website to find one of the things I ordered, but was finally able to find it. Overall, pleased with being able to order from here."
"Frank Boucher Kia of Racine not only delivered but saved me a good deal of money. I needed and wanted some OEM parts and looked on-line. I was going to order from Arizona because of the great deals from a KIA dealership in Arizona. Then I found Boucher had the same great on-line prices. I live just over the border in Illinois so it was not that far of a drive. Parts were ready in a short amount of time. I was able to drive and pick them up saving even more money. The gentlemen in the on-line department was awesome. Not only was he really friendly (guy with twists in his hair), but he loaded up my car with the parts. I would highly recommend buying on-line from Frank Boucher KIA, especially if you are not far from them. Thanks again from great and friendly service."
"Bought the care with a broken one and was able to get the exact replacement for little money, thank you!"
"Bad very bad.
."
"Shipped on time and good communication "
"My order was cancelled without notification. After contacting them, they said I should have gotten an automatic email but I never did (even checked the spam folder)."
"My online parts order was completed. Then a few days later cancelled with no reason. I wasnt able to reach parts dept by phone. "
"2 weeks and havent received my part. Requested an update and no response. In another few days i will request a refund from my credit card. "
"i placed the order because the website stated that was on stock, when i called 2 days later to ask about the order, was tild that the website shows every single part on stock but is not true. that is missleading information and talse advertisment, and i am still waiting for them to shipp my order, disappointing "
"Ordered a part for wife’s telluride but never received it."
"Cancelled my order without notification—had to go back and look at the order status to see what happened"
"My order was cancelled and I received no communication regarding the cancellation and not explanation why it was cancelled "
"Delivered OE product as promised with no hassle."