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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

1/5

2020-04-02

HORRIBLE

"Don't bother ordering from this company. My experience has been the worst. They don't respond to emails. The phone number listed goes straight to voicemail. You place your order but receive no merchandise. When you request a refund on their website, no one responds to your request for a refund. I've never received an email confirmation from this company but it was debited from my bank account. I've never received an email from this company. I have been waiting since March 16, 2020, and they are giving me the run-around. Apparently, I am not the only one experiencing this situation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-03

"ordering was easy & delivery was very quick."


Verified
5/5

2014-02-24

"Great company, great people. Always a pleasure doing business with them."


Verified
5/5

2014-02-10

"Order was filled and delivered within three days. Customer service is very friendly and ordering is quite simple. Product pricing is less than we can purchase locally. Thank you, this process assists our company as we attempt to establish ourselves."


Verified
3/5

2014-01-31

"I am pleased with the price of the product, but have not received the order as of yet. Also, no estimated arrival date."


Verified
5/5

2014-01-22

"very helpful company helped with a problem and resolved it I will order from them again Recommend"


Verified
5/5

2014-01-22

"dealing with freedom gives you freedom to get more of your work done - placing an order is as easy as 1-2-3 !!"


Verified
5/5

2014-01-16

"Great products and excellent service!"


Verified
5/5

2014-01-10

"Very satisfied with my experience."


Verified
4/5

2014-01-07

"They are v helpful, will continue to contact them for purchases"


Verified
5/5

2014-01-06

"Your staff was great in setting up our on-line account and answer questions. She made if very easy for me!"


Verified
5/5

2013-12-27

"As always, fast and correct."


Verified
3/5

2013-12-26

"I placed an order using the label from our empty box. It was discovered that the bar code numbers indicated 24lb paper and 28lb paper was also on the label. This left me confused on what paper we had ran out of. Noticing the price nearly doubled between 24lb and 28lb, I ended up ordering 24lb paper. The package arrived quickly and it also had 28lb written on the label with the bar code for 24bl paper. "


Verified
5/5

2013-12-24

"I have never had a bad experience:
- the website is easy to use
- deliveries are always on time
- when I've had to talk to Customer Service, the response was knowledgeable and prompt
"


Verified
5/5

2013-12-15

"Selection was full & complete. I made one order, finished it, found something else, made the 2nd order and the two ordes were automatically combined later by some wizardly service. Free shipping! 5/5 for service & efficiency in delivery time. Cannot beat them for convenience and easy utilization."