"Heather was very responsive in my request for pricing "
"Great product at competitive prices. One stop shopping and fantastic service."
"Cheyne has always been a pleasure to work with and knowledgeable. Fast shipping!"
"Ordered a MOTU product from this vendor because they advertised that they had them in stock. After ordering, discovered the item is backordered with no ETA available. "
"First time purchasing from this company and have zero complaints. Couldn't have been better."
"I was able to place my order with no issue, but once placed, it stated that the item was out of stock and there is no expected ship date. I called and was told that they would look into it and get back to me. No one has contacted me at all. I called again and they said they placed the order with the manufacturer, but have no idea when it’ll be there to ship to me. "
"fast and easy thank you ..........................................."
"Erik Anderson always is helpful and quick!"
"Very quick service thank you"
"Damon has been super helpful for the many years I've been working with him, suggesting specific products for my needs and requests, and very quick turn-around times with communication and sending out gear. Glad to have a familiar voice and relationship for my professional audio needs. "
"My rep Brian was very helpfull in finding out the technical information I needed regarding the microphone I purchased. "
“Thank you for sharing your positive experience! We're thrilled to hear that Brian provided you with excellent support and helped you with the technical information you needed for your microphone. Providing top-notch service is our priority, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!”
"Fast delivery, correct product for my needs"
"Was able to find my account after loosing password. Ordering was simple and efficient. I like being able to talk to a person. Hard to find these days."
"Slow service. Customer service is not friendly. "
"We were able to purchase two of the fog machines for our fire department training and then realized we still needed fog juice and cleaner so called back and got everything without any issues."
“Thank you for choosing us for your fire department training needs! We're glad to hear that our customer service team was able to assist you seamlessly with your additional fog juice and cleaner requirements. It's our pleasure to support your important work, and we appreciate your trust in our products and services. If there's anything else we can do for you, please don't hesitate to reach out.”
A rep from Full Compass, FullCompassAB, has responded:
“Thank you for your loyalty and for taking the time to share your positive experience! We're thrilled to hear that Damon has consistently provided you with helpful recommendations, quick communication, and efficient service over the years. Building strong relationships with our customers is important to us, and we're grateful for the opportunity to be your go-to for professional audio needs. If there's anything else we can assist you with, Damon and the rest of our team are here for you.”