"The JBL woofer I ordered arrived on time, and was packed very well.
The ordering process went quickly, though there is a bug in the system regarding the shipping and billing address.
Thank you."
"Phillip has been a trusted advisor for all our equipment needs for many years. I love that I don’t ever have to second guess what he says. He has been a fantastic guide along our musical performance journey "
"Every time I come in to the pick up window, I always have someone smiling & ready to help me. My sales rep who helps me every day with my annoying questions and sometimes demanding requests handles and response so fast and happy to help me. I really enjoy working with the the team at Full Compass :) "
“Thank you for your kind words! We’re delighted to hear that you consistently have a positive experience with our team. It's great to know that your sales rep is there to help with all your questions and requests. We appreciate your support and look forward to continuing to assist you!”
"Great professional service thanks "
"ben buying from this co. for 30 year's this mounth i have a production co and do pa ilstalls have bough thousands of$ of gear no one give's half the serivce as you get hear The Best "
"I have been buying from Full Compass for over 7 years and they have been great. Always had fast service and response. Definitely satisfied and will continue purchasing from them. "
"Ordered 4 speaker handles for my Makies that broke and came to find out they don't have PR on their list of states that they send to. Started a chat online with maybe AI or a real person and they made my order and told me that they needed to fix that cause they do send over to the island. Thanks Full Compass"
"
Eric is always timely and knowledgeable! "
"Packaged very well and great customer service!"
"Logan was great! Good service, very helpful, and handled the unique challenges. Thank you"
"Love my rep David. He's knowledgable and quick to respond. Solid, reliable products for Full Compass."
"As a government agency we are tax exempt, so I sent an email inquiring about how to set up our exemption status to make a purchase. I got an email back within 15 minutes-- most retailers take days to get back to me regarding things like that. Devin was super helpful and we were able to procure the amp we needed the same day! A+ service! "
“Thank you for your fantastic review! We’re thrilled to hear about your quick and helpful experience with Devin. Providing timely support is our priority, and we’re glad we could assist you in securing what you needed. We appreciate your business and look forward to working with you again!”
"Full Compass was one of maybe 2 vendors in the country that were stocked with this item. Sales rep Bob Hatch always does a good job taking care of us."
"I ordered a replacement handle for a Mackie sm450 (25 year old speakers) I order the part on Friday afternoon and did a party on Saturday with the speakers, I broke the same handle on the other speaker. I called Full Compass first thing Monday morning to try and save shipping, my order had already shipped BUT full Compass threw in the S&H.
F.C. is AWESOME!!!! "
"Damon understood the urgency that we had for our order, and he helped with some technical questions by reaching straight to the company who made the equipment that we got. Thanks!"
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your wonderful feedback! We’re thrilled to hear that Phillip has been such a reliable advisor for you. It’s great to know he’s helped guide you on your musical journey. We truly appreciate your trust and look forward to continuing to support your equipment needs!”