Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Pro Audio Questions?!? Devin always has the answers to my questions and is always there for me. Appreciate the professionalism.
"I always go to Devin and he is always there for me with answers and ideas. I appreciate all he does for us and our clients on designing systems around our dollars."
Outstanding Experience
"The customer service is outstanding as they always have the equipment I need as well as answering all the questions I have. "
Always excellent service at Full Compass
"I have worked with our rep Eric Katte for over a decade. He’s been very responsive and always gets me the answers to my questions quickly. Full Compass keeps good stock of thousands and thousands of items. "
Perfect purchase
"Correct part as seen on line. "
Full Compass beats their competitors
"I have worked with many distributors for AV equipment. As a representative of a school, I have many diverse needs and Full Compass is always super responsive, they answer all my questions, they are super helpful, and they assist us in finding the best bang for our buck by utilizing specials and education discounts. By far the best shopping experience I have ever had from an educator's point of view. They get quotes to us within the same business day, they remember what our needs are every time we contact them, and their shipping is super fast and carefree. "
A rep from Full Compass, FullCompassMT, has responded:
“Thank you so much for the glowing review! We’re thrilled to hear that our team has been able to provide you with excellent service, quick responses, and the best value for your needs. It’s always a pleasure to support educators, and we’ll continue working hard to exceed your expectations. Thanks again for your trust and for choosing Full Compass!”
Erik Anderson is great.
"I have been working with Erik Anderson for many years. The customer service and knowledge he brings to his role is helpful. Often providing me and our company quality products from known suppliers. That last a very long time, and save me money in the long term. "
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for the fantastic review! We're so glad to hear that Erik's expertise and customer service have made such a positive impact. It's great to know his recommendations have helped your company save both time and money with quality products. We truly appreciate your continued trust and look forward to supporting you for many more years to come!”
Great service
"Josh is the best to work with. "
Helped me out of a tight spot.
"My account rep was very helpful in solving my problem and came up with a solution that was shipped immediately. Thank you."
Great Experience
"Great customer service and delivery."
Tapes
"Tapes arrived quickly, all good"
Purchase of Optoma ZK608TST laser projector
"I have been purchasing AV gear from Full Compass for almost 20 years. Always great experience. No difference this time, on getting great price as well as help with choosing the right product. This projector has arrived on time and when tested, it has fully met my expectations. Great choice again with help from experienced sales engineer Todd.
Another successful purchase from Full Compass.
Thank you!
"
It took seven months
"When I emailed Tom, he always replied with an update, thanks Jeff."
Shipping was a hassle.
"Everything went super smooth until i got notice of delivery and the part was not here..
We found it at another building in our vast complex and ate the cost of sending a "courier" to retrieve it.
Full Compass (Dan) did everything in his power to help find it.
this is not meant to be a bad comment. I will absolutely continue to buy from Full Compass. It hope it just raises the awareness of double checking details like street names and delivery addresses. So much is made so easy, it becomes easy to miss the little things..
"
Dan was the man and hooked me up!
"Easy to work with and got me a two day delivery window, Full Compass rocks!"
Nobody home
"Waited on phone for over 15 min."
A rep from Full Compass, FullCompassMT, has responded:
“We sincerely apologize for the inconvenience. Your satisfaction is very important to us, and we hope you'll allow us the opportunity to serve you better in the future.”
A rep from Full Compass, FullCompassMT, has responded:
“Thank you so much for the kind words! We’re so glad to hear that Devin has been able to consistently provide the answers and support you need. His professionalism and dedication to your projects truly mean a lot. We appreciate your continued trust and look forward to helping you and your clients with many more successful system designs!”