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Verified
5/5

2024-10-26

Purchasing

"Caleb Hopwood is always very helpful "


Verified
5/5

2024-10-26

Full Compass is my go to supplier!

"Excellent service as always. Special thanks to Ken, the team picking orders, and the pickup counter staff!"


Rep reply posted 2024-11-22
A rep from Full Compass, FullCompassMT, has responded:

“Thank you so much for your kind words! We're thrilled to be your go-to supplier and truly appreciate the shoutout to Ken, our order pickers, and the pickup counter team. Your support means the world to us, and we look forward to serving you again soon!”


Verified
5/5

2024-10-26

Excellent customer service

"Patient and kind while helping us get what we need."


Verified
5/5

2024-10-25

Actual Experts in the Service Department

"Full Compass is lucky to have a crew of seasoned veterans who have been working on everything from vintage guitars and amplifiers to highly specialized electronic audio/visual equipment for many years. They seem to know everything front to back. Cory made quick work of my 1986 Kubicki X-Factor bass and even informed the folks at Kubicki about my ownership of the bass so that they could update their records. I wasn't even aware that they kept records.
For a change of pace, I brought in my 1978 Pioneer XS-780 Stereo Amplifier/Receiver that had never in its lifetime been serviced. James and Roy had the repair finished in less than a day and for much less than I'd expected to spend.
I've been very pleased with the quality of their work. The crew at Full Compass will undoubtedly be seeing me again.
"


Rep reply posted 2024-11-01
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Cory, James, and Roy. It’s great to know that our service team’s expertise and dedication made a difference for your vintage gear. We appreciate your trust in us and look forward to assisting you with your equipment in the future!”


Verified
5/5

2024-10-18

DJ Jimmy Mack

"Needed a woofer for one of my speakers got great service part came fast perfect fit"


Verified
5/5

2024-10-19

Excellent service, never had a problem.

"Great great service, Luis Acosta is top, fast and effective, very happy and satisfied with the purchase.

Thank you.
"


Verified
5/5

2024-10-18

great service and fast delivery.

"great company. very legit. "


Verified
5/5

2024-10-18

Amazing Customer Service

"I called to make sure the item I was ordering was in stock because I needed it asap. A customer service rep actually called the manufacturer and then called me back and placed the order over the phone. I will definitely be using Full Compass in the future "


Verified
5/5

2024-10-14

In stock and delivered quickly

"Needed a part quick. Full Compass was able to process the order and ship the same day. Always appreciate good service. "


Verified
5/5

2024-10-14

"Julian was excellent - very helpful and efficient. "


Verified
5/5

2024-10-13

You need it.... They've got it.

"John recognizes me when I call. He understands the specialty work I do and why I need what I need.... even when the contractor changes all the parameters and drives me nuts, expands the scope, changes the sequence and John understands the changes I have to request. So..... I always order everything from John and "Full Compass"."


Rep reply posted 2024-11-01
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for the wonderful feedback! We’re thrilled to hear that John has been such a reliable resource for your unique needs. His understanding of your specialty work makes all the difference. We appreciate your loyalty to Full Compass and look forward to continuing to support you!”


Verified
5/5

2024-10-13

The deal

"Always willing to deal to give the best price.. Thanks"


Verified
5/5

2024-10-12

Full Compass

"great sales person. Very knowledgeable and helpful in every way possible. Answered all questions and provided great information.
"


Verified
5/5

2024-10-12

Best Sound Company Going!

"I had a horrible experience with another company not sending out an order I needed immediately. I had Dave Cradler duplicated the order and we got our system next day in time to use it for a football game National Anthem! Our old mic was cutting in/out. The new system worked wonderfully! Thanks for saving us Dave Cradler and FULL COMPASS! YOU ROCK!!"


Rep reply posted 2024-11-01
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for the fantastic review! We're so glad Dave was able to help you get the system you needed just in time for the game. It's great to hear that the new mic worked perfectly! We appreciate your support and look forward to serving you again in the future. ”


Verified
5/5

2024-10-12

Just love working with Fullcompass

"I have been working with David Cradler for over 25 years and it’s has always been easy to work with. The knowledge base at Full compass is very good as a reference for any project I’m working on. There product fulfillment is one of the best as well!"


Rep reply posted 2024-11-01
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your wonderful review! We're thrilled to hear about your long-standing relationship with David and that our team's knowledge and product fulfillment have consistently met your needs. Your support over the years is greatly appreciated, and we look forward to continuing to work with you on future projects!”