"After two weeks the mattress I purchased has a hole in it from where we lay and sit. I went back to the store and was told that a customer service case would be opened and that I would hear from someone. It has now been three days and I have not heard from customer service. I have one month to return the mattress, so I am getting frustrated with the lack of response and urgency."

"We were able to shop with ease and made our purchase without any problems"

"Excellent design and customer service!"

"Becky Shaw greeted us when we arrived and stayed with us and was very knowledgeable and helpful. She did not put any pressure on us to buy."

"Marty, the sales person was very helpful and followed up. They offered a unique item with nice styling I could not find in other stores."

"However many people come and spend all day. Please make more easily available bottled water and/or tea, coffee to your customers. I was really surprised there was no complimentary water without having to ask for it.

Audrey was great to work with. She and my designer respected the budget and were able to find options that fit within it and were yet beautiful and well made. I plan to come back to finish the rooms we were not able to get to."

"Our sales person was focused and a great listener. She was very efficient about showing us some great choices. Delivery has been great. Only complaint is that the sales person never responded to my followup emails."

"Furnitureland South is truly the meca of all furniture stores. If you can't find it there, it probably doesn't exist. Sales personnel are knowledgeable and very helpful. Best of all, you can't beat their prices."

"Terry was especially helpful in the purchasing process, and the delivery experience was easy. "

"Julia was very professional and so helpful! I look forward to shopping at furnitureland South again!"

"Extremely fast service, very friendly and received a great deal!"

"We had a terrific experience. Kim was extremely knowledgeable and took us straight to the sections that we would be interested in. "

"I've been asked to rate my experience with Furnitureland South, and have not even received our products yet. We bought 2 chairs online, and never received confirmation of our purchase. There had been no communication on the status of the order until I contacted the store, and was given a choice of three, one week windows, that I wanted delivery.
We have NOT gotten a phone call nor email, with any tracking number, or confirmation, indicating when to expect delivery. I can only assume it's going to be soon, because of being asked to rate our experience. We are in no hurry, but the lack of communication is ridiculous. Stay tuned.
Dale P."

"Received an online quote for a piece I was looking for - best prices anywhere"

"Ordering process didn't go as smooth as I had hoped because my salesperson was extremely slow in responding to my emails & voicemails. Never received a call back from her supervisor to address my concerns as well which was disappointing. Currently waiting on a delivery date and looking forward to having my new table in my newly remodeled kitchen."