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Verified
5/5

2017-08-18

Sensational Sales Experience with Sarah

"Sarah responded to my original contact to FLS website for some information about a specific product that I had found on your website. Dealing with her via email and in person during our visit to FLS was most professional and ended with a great delivery job by your two guys to get the bed set up at home!"

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Verified
5/5

2017-08-18

I cannot say enough about the people at Furnitureland South and the great service they provided to me.

"I was trying to fund suspension streams for some 20 year old outdoor wicker furniture and they bent over backward tracking down sources for it. They kept me informed on their progress every step of the way. Given the furniture model has been discontinued by the manufacturer for some time, the staff at FS found about 90% of what I needed. Great job by all of the FS team.
Jim Fraser
"


Verified
3/5

2017-08-18

After the sale - they're done.

"We purchased flexsteel Julio. We decided to purchase carpet so I called back for a leather sample. I found out our salesgirl was no longer there and Meg was taking her cases. It took theee calls and a nasty attitude on my part for Meg to even call me back. Since flexsteel does not provide samples for the collection I asked for a match off the palliser wall that was as close as possible. She was not cooperative. It would have taken 10 minutes to match a sample, put it in an envelope and drop it in the mail, but she said she would take care of it by the end of the week. I never received the sample. I wish we had spent $1000 more and purchased locally.

Also when we ordered on July 28 after having shopped on the 25th - we were told 6-8 weeks back to your store and then scheduled for delivery. 3 weeks later we get a call that our furniture has arrived in NC. I know you can't control that but it's frustrating. We are getting ready to go on vacation and can't get the house ready or carpet installed by delivery time.
"

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Verified
5/5

2017-08-18

Our FLS experience

"The selection of furniture is phenomenal and our sales person, Debbie Cathey, was outstanding."


Verified
5/5

2017-08-18

Easy Shopping Experience

"The sales staff were friendly and very helpful. Will shop here again! "

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Verified
4/5

2017-08-18

Excellent collection and quality

"Furniture Land South offers such a a wife variety of choices that if you went here and could not find something it would be shocking! My wife and I took two trips and decided on the furniture we saw on the first trip. We purchased both a bedroom set b Kincaid and office furniture by Riverside. The process was easy and the furniture arrived in great time and the delivery guys did a great job. I would recommend to anyone and will be going back myself for future furniture needs. "


Verified
5/5

2017-08-18

Excellent

"Excellent experience at Furnitureland

"


Verified
2/5

2017-08-18

It was ok, but could have been better

"Our saleswoman came across VERY used car salesman. We came in for a bedroom suit, couch and end tables. We only ordered a bedroom suit. She was in such a hurry we felt like she was trying to turn us quickly and once we picked a bedroom suit she seemed to loose interest and we were only there an hour or so. She also took us to one section on the 2nd floor and told us these were the selections available and we were told later that there was much more available than we were shown by others who had been there before. Our first time. I think a different salesperson would have provided a different outcome. "


Verified
5/5

2017-08-18

JJ

"Over all great. Going to buy another bed."


Verified
5/5

2017-08-18

Brought my mattresses all the way to the beach!

"We needed mattresses for our beach house but didn't know how we were going to get them there. I couldn't believe that they delivered that far away! They were very nice and took time to get everything right. Awesome experience. "


Verified
5/5

2017-08-18

Amazing

" It was very professional and the sales rep we had Olga Smith was unbelievable spent many hours with us and was not pushy at all we loved it I will be back to shop there again. "

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Verified
5/5

2017-08-18

Great experience

"It was good. Our consultant Meg Wilde was great and knowledgeable. Sew helped us purchase all of our furniture in our budget and color combination."


Verified
4/5

2017-08-18

Consistently great experience!

"Always a pleasant experience with Furnitureland South! Our sales rep, Tommy Arnold, was excellent in helping us identify our needs and work with our budget. The delivery associates were also great, interpersonal and professional. The one thing about my experience I would change was the delivery scenario. I had other furniture that was shipped to the distribution center in enough time to be delivered with my kids' furniture. It would have been nice to have received them both together, as opposed to awaiting for another delivery within the next week or two.

Overall, Furnitureland South is consistently a great experience, which is why I continue to buy my furniture from there!
"

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Verified
5/5

2017-08-18

An Amazing Shopping Experience!!

"Thank you for your professionalism Ahmed, we'll be sending you many customers!"


Verified
5/5

2017-08-18

Quick, professional service

"It is easy to order furniture from Furnitureland South, the wait time is reasonable, and often the orders come in ahead of time."