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Product & services pricing
4.35/5
Chance of future purchase:
4.48/5
Shipping & packaging:
4.46/5
Customer service:
4.54/5
Return/Replacement policy:
4.40/5

5/5

2021-09-15

Pleasant experience!

"What a pleasant experience. Normally, I trade my phone in but I changed carriers and so I had my old phone. Saw GadgetGone on the internet and thought I'd try them, based on their reviews! Easy peasy! And a chunk of change in my pocket!"

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1/5

2021-09-01

Should Have Read More Reviews

"They provided a high initial offer then sent a counter offer which was less than half the original offer. Then they passed on the Paypal charge to me, which reduced my final payment even further. Basically they are running a scam."

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5/5

2021-08-17

Honesty is worth something!

"Not sure how I came upon this company, but I guess it was a Google search. They were responsive and easy to understand the process. From what I initially filled out, I received a quote for what they thought they could pay me. It turns out my phone was better than I thought and they increased it - a bit more than double. I was really surprised at that. A good, legit, honest company that I recommend using if needed. "

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5/5

2021-07-21

No-gimmick, hassle-free process to sell my iphone XS Max

"Their process is well-thought out from a seller perspective. From filling in my phone details at their easy navigating web site, until the day I received their mailed check, I felt comfortable to work with them. Frequent but right amount of communication kept me updated of the status, I never felt I was forgotten. I would sell my device to them again, highly recommended. "

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5/5

2021-07-20

Great Service & Prompt Payments

"I had researched several companies offering 'cash for used phones'. I even checked BBB for ratings of companies - I chose Gadget Gone. It was super easy to get an estimate on the website, print of the shipping label and then mail. Tracking was initiated as soon as the USPS received and throughout the package travels. GadgetGone folks kept in contact as the package was traveling and once received.
Payment (alot more than other companies) was received as the GadgetGone team promised and was a little more than quoted. This is an honest prompt company.

Since, I have referred several of my clients/friends to the website. They are all pleasantly surprised at the prompt responses and excellent prices.

I would recommend GadgetGone!
"

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1/5

2021-06-22

Shady, untrustworthy, manipulative

"Terrible business practices. After turning down two terrible offers for a phone that was in pristine condition they returned it without the original box in which I sent it. After contacting them about it the representative who replied indicated that this "policy" was in their "terms of use" to ensure safety for employees. Most individuals know that if you sell a phone privately, there is typically greater value if you have the original box but the box also contains critical info for a new owner such as the serial number, IMEI, etc. It is almost as if GadgetGone is setting you up to get less for your phone privately after trying to convince you that your phone is defective."

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5/5

2021-06-15

Prompt and positive!

"The process was simple, they delivered exactly what they promised in a very timely manner. I will certainly be using GadgetGone when I am ready for a new phone!"

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5/5

2021-06-15

Straightforward

"Price was similar to other sites. I was struggling to find a box to ship to phone in, and they reached out to me to ask if I wanted free shipping materials sent to me. Phone was quickly received and approved for agreed amount. Amazon gift card applied easily to my account. Would use their services again. "

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5/5

2021-05-05

Great value, prompt payment

"We had a great experience with GadgetGone. We had a handful of old iPads that we weren't able to use anymore and we got great value for them. The payment was fair and prompt. Will be using them again in the future. "

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5/5

2021-05-03

AppleP

"The selling of my old phone was fast and easy.
I was able to get a quote easily.
I mailed it to them.
I received my money fairly fast.
"

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5/5

2021-05-02

Easy transaction

"Fast and easy transaction. Gave me exactly what they offered.. will use them again "

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5/5

2021-04-23

Great service

"I sold 2 iPhones to Gadget Gone. They gave me one of the best prices for both devices, excellent communication and paid promptly. Highly recommended!"

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5/5

2021-04-19

Great service and helpful people

"I had four iPhones that had been sitting around collecting dust. It was very easy to erase ,unlock, and ship the phones. Low hassle, plus I got paid. "

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5/5

2021-04-16

The best game in town!

"I can’t express enough you how great this company is and how fast they are to respond! First, they offered the best price for my iPhones (I’ll be back) and they are fast with payment!! They are honest and and extremely personable through our email exchanges. I just felt so comfortable doing repeat business with them. I will be back and that says a lot! I don’t come back if I’ve had a less than great experience. I can’t recommend this company enough. "

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5/5

2021-04-14

Gadget Gone is Gadget Good!

"My recent experience with Gadget Gone could not have been handled more efficiently and professionally. Instructions on how to send the products could not have been more clear. The response times exceeded my expectations. I sensed that the service and interactions I had were personalized, which distinguishes this business from others in a major way. I would highly recommend using Gadget Gone if you have any old IPads, IPhones, etc., to sell. They were wonderful!"

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