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Product & services pricing
4.33/5
Chance of future purchase:
4.47/5
Shipping & packaging:
4.44/5
Customer service:
4.53/5
Return/Replacement policy:
4.38/5

5/5

2022-03-16

Quick and Easy

"Quick and easy. Got my check about a week after mailing in my phone. Offers and requirements were inline with other companies. "

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2/5

2022-03-16

Shady

"Be wary as they will find something wrong with your phone and offer much less than if you bring it in to a local buy back store. "

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5/5

2022-03-12

More than Expected

"It was a very good experience. The description process to get an estimate was clear. The packaging / shipping was very easy. Once they received the computer they noticed that the hard-drive was larger than I thought and thus increased the value. I received the Amazon credit within a day. Also, the customer service has been very friendly and responsive."

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5/5

2022-03-11

Good Experience with Gadget Gone

"It was easy to sell my used iPhone 6 Plus on Gadget Gone. Within seven business days after the phone was received, a check was sent out to me. The amount paid out matched the initial estimate. I would probably use their service again."


5/5

2022-03-09

Quick and easy!

"Made everything quick and easy! Amazing customer service, gets back to you quickly! "

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5/5

2022-03-03

They worked through some internal issues

"These guys had a bit of a hiccup last month due to COVID decimating their workforce, BUT I really appreciated the fact that they notified their customers what was occurring within their business AND they made things right very quickly when their employees were able to return to work. Stuff like that happens to almost every business, but the way they responded to the adversity has made me a loyal, repeat customer! Please keep up the great work!"

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5/5

2022-02-26

Great communication

"Easy cash, easy process, fair price, great quick communication from real people at GadgetGone! Would recommend."

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5/5

2022-02-16

You won't be disappointed!

"I'm so glad I tried Gadget Gone!! After trying other resell platforms and feeling like I was being taken advantage of Gadget Gone was a blessing. They gave me an extremely fair price even after evaluating my device and it wasn't in the condition I stated. Due to Covid cases in their office they were behind, but they communicated with me about the delay without me having to reach out to them and infomed me every step. Once I accepted their offer I received my check 3 days later!! I recommend using this site for your resell needs!!"

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5/5

2022-02-15

Excellent experience

"Sold an iPhone 12 pro max. They paid exactly what they quoted originally. Trustworthy company. Would definitely do business with them again!"

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5/5

2022-02-14

Hassle free and great price

"Hassle free and great price"

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1/5

2022-02-10

BEWARE THE BAIT AND SWITCH!

"BEWARE THE BAIT AND SWITCH! Their Ebay ad clearly stated that this was an Apple iPhone 12 Pro, brand new, sealed and in the original box with original accessories. Instead I got a cheap knock off android operated phone, NOT NEW. It was just a phone and nothing else, no box, no seal, no accessories. When I contacted the vendor all I got was “oops, sorry we missed labeled it, send it back. We will refund you.” They have the exact phone I ordered on their eBay store except it’s now over twice the price I paid. It is not my fault that they realized too late that they were losing money."

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5/5

2022-02-07

Highly recommend!

"Highly recommend using Gadget Gone! Very fair prices and quick and fantastic customer service! Will definitely use again. Thank you for a great experience."

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5/5

2022-02-02

Selling my iphone to Gadgetgone

"It was a great experience working with this company. I sold my iPhone at a fairly good price and received the money in a few days. Expect to see some delay due to COVID!"

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5/5

2022-02-01

GadgetGone: An Honest Company

"GadgetGone is one of the very few absolutely trustworthy phone buyers and sellers out there. I have purchased from them three times, and most recently, I completed a sale. They paid out exactly what I expected/was quoted, and paid within the same day that they notified me the inspection was complete. They've been backlogged recently, but the owner communicated this several times, and didn't sugarcoat it. I know, based on my dealings with them, that they can be trusted, and so in this particular case, all that was required was a bit of patience on my part. I can't say enough good about the company, and will continue to use them whether buying or selling. "

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1/5

2022-01-25

Returned my phones with busted cameras

"I sent in a Samsung Galaxy S7 Edge, perfect condition. Along with a Samsung Galaxy S9. They offered $76, which seemed low but fair, as the S9 had quite a bit of damage to the front screen.

GadgetGone changed their offer to $12. I refused and asked them to return my phones, as that was one of their options.

They sent both phones back turned on through the mail (MAJOR SAFETY HAZARD!!)

AND the worst part is now, all of a sudden, BOTH cameras screens are cracked. So if you refuse their crappy offer and want your phone back, they're gonna make sure you can't sell it anywhere else.
"

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