ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.60/5
Chance of future purchase:
4.71/5
Shipping & packaging:
4.67/5
Customer service:
4.73/5
Return/Replacement policy:
4.72/5

5/5

2024-09-05

GREAT Experience

"All I can say is... WOW!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-09-04

Seamless

"It was so simple to get a quote from them and they immediately sent a prepaid shipping label. It was super fast to do and very easy to ship. Very good on turn around time too (from them receiving phone till they gave the confirmed evaluation)"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-03

Excellent experience!

"Selling to GadgetGone was fast and easy. Quick with the shipping instructions and to evaluate and pay out upon receipt. Highly recommended!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-29

Great Trade in Experience

"Traded in an iPad pro and received quick payout after they received the item. In fact, they said it was in better condition than I had rated and gave me a few bucks more! A+ "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-08-26

Quick, easy service!

"I got the phone appraised online, packed it up with the free label they provided, and got my money a week later! Fast and easy!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-08-21

Good communication.

"Gadgetgone has been responsive and communicated effectively during several transactions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-08-14

Great to work with

"We had a very smooth & seamless experience with GadgetGone. The whole experience was easy & we appreciate the personal touch customer service. It's nice to know you're dealing with a human being on the other end of the correspondence. We will use this service again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-14

The only site to sell your electronics to!!

"Are used to use many other companies to sell a lot of my Apple products but I never got the same amazing Customer Service and quick response to any issues or any help GadgetGone can offer and Customer Service is everything to keep a client coming back so GadgetGone should be everyone’s first choice!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-12

Highly recommend!

"This is my second time selling a broken phone to Gadget Gone, and both experiences went smoothly and were outstanding.
The process for sending in my phone was easy, transparent, and free! And the compensation was very fast and fair, better than any other reseller I checked with. On top of that, the communication was excellent and felt personalized.
Extremely happy with this transaction.
If you need to sell your phone, check them out! A+ service!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-11

Gadgetgone is Awesome to Work With

"GadgetGone was expedient and communicated well all throughout the process. I received an email when they received my package (my used phone). Their email let me know that they would evaluate my phone and be in touch about that. Within just a couple of days, I received email from them that they had finished the review. That same day, they sent me a link to choose my gift card. I am extremely pleased with their customer service and I will definitely tell my friends and coworkers about GadgetGone. I have a positive experience and will use them again in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-08-10

Good experience

"Overall the process was easy and streamlined very well. It took 8 business days rather then the 3-5 they promote. But when I asked about the status on the 7th day they were quickly to respond. Overall it was a good transaciton"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-08-01

Great first experience!

"Had a great first experience with Gadget Gone. They actually paid more than quoted because phone was better than expected! Would definitely use again."


5/5

2024-07-22

Fantastic! Got more than I expected. Quick and easy sell.

"It works, will use again. Entered my details about my device, got my estimate, printed my label and shipped it off. Within a week they reviewed the phone and actually told me it was in better condition and they gave me more than the estimate. I chose the Amazon cards and I immediately was able to apply them to my Amazon account. So much easier than dealing with selling on FB Marketplace."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-22

Just Awesome!

"Loved dealing with them for the first time, very easy and seamless process. Just be a little patient with them. It seems that they get a lot of orders and there could be a little wait time for device evaluation, but right after, i got my payment within 1 day!! Very good customer service as well."


5/5

2024-07-19

Easy, and Up front

"I had a good experience with this company. My phone didn't qualify for the initial estimate due to factors I was unaware of, but I got a detailed explanation as to why. I decided to accept their offer. I will use this company again. Skye W. / GadgetGone Was great to work with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges