"I've purchased several things (games, accessories) from Gamestop: each time, they've carried good prices, have delivered on time, and have been in perfect condition."
"Have dealt with them for many years---Buy 90% of my games from them!"
"I attempted to order an XBOX from one of their 48 hour sales. To make a long story short; I had a different shipping address from my billing so they had to verify my card number. I left a message on their voice mail verifing I placed the order. They never checked their voicemail and consequently cancelled my order. There's too much competition out there to have to deal with inadequate customer service."