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GameVE.com

1,574 reviews
3.95 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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5/5

2003-04-13

"Ordered XP1700+ T-BRED-B JIUHB 0312
Got the processor in 3 business days on standard shipping from cali to va. I'm very impressed with their prompt service and price.
I recommend them to everyone.
"

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5/5

2003-04-13

"Shipping was fast, parts were cheap, and everything arrived in good shape and as advertised. I will definitely consider ordering from them in the future."

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5/5

2003-04-12

"Shipped as promised. Correct shipment of items. Kept me informed on the order status all the time.

I had typed in the type of the credit card wrong (Visa instead of Discover) and I just had to send them an email about it and they took care of it right away.
"

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5/5

2003-04-12

"fast service, the cpu they sent was a bargain; it performed (overclocked) exactly as they said it would.I will buy from them again."

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Delivering products damage free
Delivering products on-time
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Variety of brands and products offered
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5/5

2003-04-12

"My order was shipped the same day. I couldn't be happier so far."

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5/5

2003-04-11

"Ordered a OEM 2100xp AMD from them because of the Guaranteed stepping 301, $85 And also they were the least expensive and free shipping, And very decent resellers ratings. Ordered my chip on the 7th, received it on the 11th. West coast to east coast/Delaware. They shipped it the same day. The chips been running an hour so far 172x13.5 for 2322mhz 1.75 volts. cheap SVC g68 $5 heatsink for a burn in. going in my Vapo PE tomorrow.

Im very satisfied with the chip and their fast service, thanks GameVE
"

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5/5

2003-04-11

"Great service. Shipped the right product, at the promised time and at a great price. Couldn't be happier"

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Delivering products damage free
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4/5

2003-04-11

"Good experience with their web-site; prices are good and they deliver most items with free FedEx saver. Great online shopping experience."

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5/5

2003-04-11

"Product packaged very well. Item was received one day earlier than expected. Great and easy site to use. Will buy from again. Thanks GameVE keep up the good work! No problems whatsoever."

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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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5/5

2003-04-11

"cheapest price on the internet for a very hard to find and incredibly new product. very fast shipping and polite customer service. item is just what i expected."

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Is consumer focused
Is committed to quality products and services
Is easy to do business with
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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
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Web site being easy to use

5/5

2003-04-10

"I must say GameVE is an exceptionally good company to do business with. I purchased a Radeon 9700 PRO w/free 3-day Fedex. And what do you know? It arrived in two days. Communication w/GameVE staff was great. I've previously purchased a GeForce4 which arrived on time. I bought both items at a great value, and I have no complaints!!"

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5/5

2003-04-10

"I ordered a Geforce4 Ti4200 video card from GameVE on the morning of 4/4/03. In a couple hours I received an email stating that I needed to provide my credit card company number for authorization due to the fact that I was shipping to an alternate address. I was expecting this because of very clear advertising of such on the web site. Within a few hours I had the FedEx tracking number.

I got the tracking number Friday Evening and had the package on Wednesday morning. Was exactly as advertised therefore I got exactly what I wanted at a great price. I couldn't be happier with my experience.

When I purchase my new motherboard and cpu next week, I will be buying from GameVE
"

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Is consumer focused
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-04-10

"STAY AWAY FROM THIS COMPANY
IT IS NOT WORTH THE HEADACHE

USE A GOOD COMPANY LIKE NEWEGG.COM
STAY AWAY FROM THESE LIARS AND THIEVES

On 30Mar03 I ordered 2x 512mb stick of GeiL PC3500 and then receivd 4 sticks of 256mb memory which was NOT my order. I received an RMA # and paid an additional $268.00 to have the correct order "cross-shipped" to me. I was told I would receive a credit as soon as the incorrect RAM was received by them. I returned the incorrect RAM to them via USPS and they received it on 04Apr03.

I called Gameve on April 7th to confirm they received the ram and to check on the status of my correct order. Mind you I am now out $536 and have no RAM at all. Gameve claimed they did not have the RAM. I however purchased delivery confirmation on my package so I had proof from the US Postal service they had in fact received the RAM back to them. I was told a refund would be issued to me by close of business Tuesday and my correct RAM had gone out that same day and an email would be sent to me with a tracking #.

It is now April 10th and I still have NO refund, NO tracking # and NO RAM.

I called them again April 10th to check on the status of my refund and status of my correct order. I spoke with a gentlmen by the name of "Co". At first he told me I had already received the refund, and I assured him I had not received it. When asked the date of the refund he could not provide it. He said my correct order had already been shipped out within the past couple days, but again he could not provide an exact date or tracking # for the shipment.

I informed "Co" I would be contacting my credit card company to get a refund of my $536 and would be contacting the better business bureau. At this point he put me on hold for about 5 minutes and then told me a refund had not been issued yet and my package had been shipped out today (10Apr03) and I would be receiving a tracking # via email.

Same exact song and dance they had given me previously.

They have received "good" evaluations, all I can say is those people are the extremely. If for any reason you have to RMA then God help you! All they do is offer up excuses and give you the run-a-round.

UPDATE#1
Aas of 10Apr03 5:12pm Central Time
Shortly after posting my above comments I received a call from "Lawrence" a general manager of GameVE requesting that I contact him about my resellerratings post and a resolution to my problems with GameVE.

When I called and spoke with Lawrence he was very polite and helpful and asked me "What can I do to make you happy? What can I do for you?". I asked him for a tracking number of the RAM I ordered and he promptly provided one and upgraded my shipping to FedEx Overnight delivery. He even opened the package to ensure it was in fact the correct RAM. He checked to make sure my refund was in fact in process and said I should have it no later then close of business Monday. I also asked him for a refund of the $10.00 it cost me to ship back the incorrect RAM, which he imediately agreed to and said it would be included with my refund.

He informed me they are working out some "problem" areas within their company but will do anything possible to satisfy any unhappy customers. He was very polite on the phone and it seems he was very interested in making my experience with his company a pleasant one.

UPDATE #2
On 16Apr03 I called again and spoke with Lawrence inquiring about my refund status. He said he was eating lunch but would call me back before the close of the business day. Well he never called me back. On 17Apr03 I called once again and spoke with Lawrence about my refund status. He said the refund had gone through on 17Apr03, and that he had "no idea" why GameVE took so long to refund my money. The money is still not in my account as of 18Apr03 1:20pm Central time, and my bank shows no such refund transaction to this day.

I am calling the Better Business Bureau today and lodging a formal complaint against GameVE for their constant stall tactics. I am tired of getting nothing but stories and lies from this company.

UPDATE#3
I received my refund (partially) on 19Apr03 after repeatedly being LIED to by GameVE about when it had actually been refunded. I was not credited for the price of return shipping for the incorrect RAM. Even though Lawrence "assured" and "promised" me I would receive a refund on the return shipping costs.

STAY AWAY FROM THIS COMPANY
IT IS NOT WORTH THE HEADACHE

USE A GOOD COMPANY LIKE NEWEGG.COM
STAY AWAY FROM THESE LIARS AND THIEVES
"

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5/5

2003-04-10

"I ordered a nf7-s version 2.0 from them. They had good customer service. They had good pricing and I would order from the again. I'll be getting my board today or tomorrow and unless something bad happens this company is on my A+ list."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is trustworthy
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall technical support
N/A
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Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
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Web site being easy to use

5/5

2003-04-10

"GameVe is an easy company to work with. After looking a the product on the internet, I called the 800 number(which is very nice, I often purchase pc parts online and rarely do they have an 800 number)because I had a question. They answered my question easily and were very curteos. Order processing was fast. All in all a great experiece. I will definently be making purchases from GameVe in the future"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability