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Verified
1/5

2011-09-07

"Gander Mountain uses a deceptive marketing practice in which they will intentionally under price items very low comparatively to other sellers just to get your email address and contact info. They will then cancel your order, stating a "misprint price" and hold onto your information to advertise at you. Oh, they will charge you first, and who knows how long it will take to refund your money (if they even refund it at all). Stay away from these scumbags, they will harass you and rob you all while you think you're getting a deal. "

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Verified
1/5

2011-09-07

"Will never order here again! What a waste."

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Verified
1/5

2011-09-07

"This company breaks Minnesota law by engaging in a deceptive trade practice.

Advertises goods or services with the intent not to sell them as advertised

"

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Verified
1/5

2011-09-07

"Terrible business practice. They lure customers with great sale price items and 5 days later they cancel refusing to honor sale. Sounds like a textbook bait and switch. Steer away from this merchant at all cost."

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Verified
1/5

2011-09-07

"Horrible business practices. They reduce the price of an item, get your email, name, address, phone, credit card info and then they tell you they made a pricing mistake and you can't have them at that price. I think they reduce the price, then so many orders came in, they realized they shouldn't have priced them so low so they claimed they were priced incorrectly Give me a break."

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Verified
1/5

2011-09-07

"They actually charged me and then sent out an email saying that they cancelled my order due to a "pricing error". Now here is the thing that gets me, according to the email confirming my order "Charges are applied to your credit card once items have shipped." As I stated, I was already charged, so WTF. Do they print any truths at their site? I'd steer clear of these guys. Crappy service all the way around, they hardly deserve the one star."

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Verified
1/5

2011-09-07

"I'd steer clear of Gamder Mountain. Really poor customer service, and they don't honor their listed price after you place an order. They just cancel the order instead. There are much better places to shop and spend your money."

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Verified
1/5

2011-09-07

"This is the second time I have ordered from Gander Mountain. Both times my orders have been canceled. It is so frustrating to order something, get the confirmation, get excited about it, only to get an email that my order has been canceled. I am very unimpressed, and will just skip shopping there completely in the future. Is it even legal to have a product online for a certain price, send a confirmation, and then cancel the whole thing? I am so upset!"

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Verified
1/5

2011-09-07

"Bought slippers with discount.
A couple of days later received e-mail - order cancelled due to "misprint" policy.
"

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Verified
1/5

2011-09-07

"I ordered 2 pairs of slippers that were marked as discounted. The website took my order without any hint of an issue, received a confirmation email shortly thereafter. Two days letter I got the same email as others have alluded to...canceling my order and referring me to their 'misprint policy'. Now these items are out of stock! So you get my email and CC info and then you're unable to fulfill my order. Not even a coupon or anything to compensate me for your BS. Why would I ever order anything from your company again, just for you to unilaterally cancel it. I hope the $10 you saved is worth a losing a customer for this store and also your Holiday Station Stores...thanks Erickson Family! 1 Star is 1 too many!!"

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Verified
1/5

2011-09-07

"Terrible seller. They hide behind there price error policy when it clearly was not an error. Will never patronize their B&M or online stores again."

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Verified
1/5

2011-09-07

"Same as the rest, they offer items on sale at what seem like reasonable prices that are similar to other sellers sale prices, then after harvesting your information, email and credit card they cancel the order saying it was a 'price mistake'. Stay away."

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Verified
1/5

2011-09-07

"Ordered a sale item which was listed as Out of Stock but expected back in stock within a few weeks, received prompt confirmation email. Two days later received an email canceling my order and claiming the sales price was a "pricing error." Item is no longer on sale or even in stock. Very poor customer service and bad experience overall. Will not order from this company in the future. "

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Verified
1/5

2011-09-07

"Seems they run clearance pricing then oversell and call it a pricing error. How can one trust a company that changes its story. "

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Verified
1/5

2011-09-06

"Terrible customer service/care. Placed an order for sale items only to get a cancellation email saying they had made a pricing mistake. How do you accidentally discount items? Terrible seller."

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