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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
4/5

2017-06-03

Short and Sweet...

"Shorter than expected, but I prefer them not hitting ground. Tieback elastic is stretched only after two weeks (material cheap). I would have been happier at about 80.00 - seems pricey for the manufacturing. "


Verified
5/5

2017-06-03

Garden Winds

"The Garden Winds website was user friendly with a convenient ordering process. Each time I have ordered replacement canopies the product was of high quality and durable. "


Verified
5/5

2017-06-03

Very happy customer!

"The canopy and cushion are beautiful. Very comfortable."


Verified
5/5

2017-06-03

so easy

"extremely easy to find the exact replacement cover"


Verified
5/5

2017-06-03

Excellent purchase

"The entire ordering process was quick and easy. My canopy arrived in a timely fashion. We are very satisfied with the product and will be ordering another one as a spare. "


Verified
2/5

2017-06-03

Paid for Back order

"I have no product to evaluate. My replacement patio cushions are on backorder for several months. "


Verified
1/5

2017-06-03

Never received my replacement canopy

"I never received my replacement canopy. I contacted UPS and was told it was delivered. I was not home and returned late that day. I checked front and back doors and there was no package. UPS is tracking it. UPS called me last week and ask if I had received it? No, still haven't gotten my order. My frame is starting to come apart. "


Verified
1/5

2017-06-03

Not clear on what they're selling

"They post a picture of what you think you're getting and sell a different item. Then they justify that they're an independent distributor and keep $10 for returns. Awful. "


Verified
5/5

2017-06-03

this was the 2d replacement canopy ordered from garden winds. it fit perfectly

"ordered, delivered timely, if fit.."


Verified
5/5

2017-06-03

Very helpful.

"I did not have the brand name for my Canopy, I sent in a picture and they gave me a suggestion that was spot on!"


Verified
5/5

2017-06-03

Gazebo cover

"Very prompt reliable service. This is the second cover I have ordered and a great experience both times. Would highly recommend your company"

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Verified
5/5

2017-06-03

awning cover for 3 person Martha Stewart swing

"item received on time and as stated. Glad Garden Winds handles replacement item as this"


Verified
5/5

2017-06-03

Very happy

"Received sooner than expected! Very happy with the product, bought the upgrade! Hopefully it will last longer"

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Verified
5/5

2017-06-03

At last

"We found a place to replace our 3 year old gazebo canopy. We were able to prolong the use of the structure. We love it. Everything they said it would be. It was easy for me to find the canopy using the retailer database. "

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Verified
5/5

2017-06-02

Universal gazebo replacement

"Order delivered in a timely manner. Packaged to perfection. We have put the replacement on our gazebo and there is a excellent fit. We haven't had the opportunity to use it because we have had it for about a week now; thus far, we would definitely order from Garden Winds."

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