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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
1/5

2017-05-22

unhappy with replacement cushion

" I find the replacement cushion is lumpy and bulky I do not find it comfortable to sit on, I am very disappointed with this purchase."


Verified
4/5

2017-05-22

Back on top

"Old top ripped while removing last year. I got caught on top bracket and ripped. Should had had two people. Purchased this replacement and fits like a glove."


Verified
5/5

2017-05-22

Totally Satisfied!

"Order arrived within four days!"


Verified
2/5

2017-05-22

Although this is supposed to be standard size, it is too small for my pergola. Very disappointing.

"The canopy I ordered is way to small. The description of this item said that it is for standard size pergolas, which is what I have. Not happy that I now have to pay more money to ship it back."


Verified
3/5

2017-05-22

Disappointed

"I was so happy to get it and put it on. We had some rain and the canopy sagged in the middle and collected the water. There is no way to tighten the canopy so it doesn't sag. ☹️"


Verified
5/5

2017-05-22

Gazebo Top

"Purchased gazebo top that was same as Arrow Home Depot top only in a better quality rip-stop fabric. Fast delivery. Installation was the same as original. The material is much better than the original and hopefully the rip-stop feature will make it last longer since once it rips, it's pretty much time for a new top. Pleased with the purchase."

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Verified
5/5

2017-05-21

A+

"fast shipping great fit thanks"

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Verified
5/5

2017-05-21

Just what I needed!

"Found the product I needed and selecting and getting it shipped was easy. Thanks very much."

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Verified
5/5

2017-05-21

So happy

"I had a hard time finding the canopy they went with my three person hammock swing. And I couldn't remember the name of the company to look for one but through some diligent searching online found this canopy and ordered it. It fits perfectly. Maybe I should buy another one for back up? "


Verified
1/5

2017-05-21

Wrong size top

"Top was the wrong size it ripped trying to put it on, they sent me an email asking for pictures, i replied with pictures, and it wouldnt go through, it said email blocked"


Verified
5/5

2017-05-21

Replacement Canopy

"I have ordered replacement canopy tops from Garden Winds several times, always receive the right top in quick timing."


Verified
3/5

2017-05-21

not the origional

"Fell of 1st day not windy it needs to have ties and be like the origional one that come with lowes pergola. Sent back."


Verified
3/5

2017-05-21

order conflict

"I ordered or at least intended to order a specific canopy of dimensions listed on the web site. Unfortunately the item shipped was for a smaller size. This may have been my mistake or Garden Winds, however I am confident we will get it resolved when I return the wrong size and get it replaced with the correct size. Other than this minor glitch, the relationship with Garden Winds has been stellar."


Verified
3/5

2017-05-21

Madaga replacement canopy

"Ordered replacement canopy in Terra Cotta color and color was way off from picture (too red) sent it back and ordered new one in beige color which stated lighter than original color canopy! 2nd one was lighter but darker than the picture seemed to make it look like! Both canopies were sent quickly and in satisfactory condition, my complaint is that I lost $9.50 in shipping cost and another $10 in return shipping fees. Had the pictures been more representative of the actual items I wouldn't have lost my money!"

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Verified
5/5

2017-05-21

Good fit

"The gazebo cover fit was excellent. We have purchased replacement covers in the past that had a terrible fit and required plastic ties.
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