"Fell of 1st day not windy it needs to have ties and be like the origional one that come with lowes pergola. Sent back."
"I ordered or at least intended to order a specific canopy of dimensions listed on the web site. Unfortunately the item shipped was for a smaller size. This may have been my mistake or Garden Winds, however I am confident we will get it resolved when I return the wrong size and get it replaced with the correct size. Other than this minor glitch, the relationship with Garden Winds has been stellar."
"Ordered replacement canopy in Terra Cotta color and color was way off from picture (too red) sent it back and ordered new one in beige color which stated lighter than original color canopy! 2nd one was lighter but darker than the picture seemed to make it look like! Both canopies were sent quickly and in satisfactory condition, my complaint is that I lost $9.50 in shipping cost and another $10 in return shipping fees. Had the pictures been more representative of the actual items I wouldn't have lost my money!"
"The gazebo cover fit was excellent. We have purchased replacement covers in the past that had a terrible fit and required plastic ties.
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"Placed my order and before I knew it, it was at my door step. Excellent service. "
"I have bought in the past the same item. This time I think the material was not as good as the last one I bought, but still it was good. The service and delivery time was very good. I will buy from them again without a doubts."
"I think our replacement canopy fits better than original . Shipping was fast."
"We referenced 2 separate emails where the item we ordered was different from the item shipped. We were told that to receive a credit for the item shipped (which we did NOT order), we had to AT OUR OWN EXPENSE return the item which was erroneously sent to us! This is a crap company! "
"The ordering process was great but the product was not what I expected. Seems very cheaply made. There are strings hanging everywhere and there is a patch of very thin material on of the sections. I'm afraid with just a bit of wind or rain it will rip. Our original canopy cover was much better quality and lasted 6 years. Unfortunately I don't think this one will make it to next year. Feel like I evwasted $180"
"Cushions replacement orders does not match size from orginal product, meaning a love seat has higher curb angle on the middle of the cushions and from this place it is all even, generic size. Plus the color came a lighter then original. Otherwise they are okay and it works the purpose. "
"Swing canopy arrived quickly and fit perfectly. I do wish there were other color to choose from instead of just tan though."
"Fast shipping. Fits perfectly. Better than the version sold by Canadian tire. "
"We ordered the best quality canopy and we are delighted with the product. It appears to be extremely well made and fits the gazebo perfectly. After this summer we will see how it holds up and possibly order another canopy to have as a backup."
"The ordering process was easy, the order arrived quickly and was good quality. The pockets that the frame fits into didn't line up exactly, but we made it work."
"Easy to buy, easy to install. Fantastic product. Love it!!!"