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Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
5/5

2017-01-31

Super fast delivery!

"Very happy with this canopy. The last two I bought were of inferior quality that unfortunately did not last through two seasons. Although I have yet to use this one, since it is still winter, the quality of the fabric looks quite durable. I ordered this canopy and it was shipped and received from the U.S. to Canada within 24 hours."


Verified
5/5

2017-01-31

Awesome

"Great canopy that exceeded my expectation the quality is far superior to the original Ikea supplied one.
I am from Australia and shipped through Shop Mate.
Thanks for an AWESOME experience.
John AUS.
"


Verified
4/5

2017-01-31

Need better return/exchange policy

"I was very satisfied with my purchase of a replacement canopy for my gazebo. Unfortunately before I could even open the box (I bought in winter for the upcoming season) we had a storm and my gazebo was ruined. I replaced my gazebo in the coming months and thought I would return my unopened canopy and exchange it for a replacement for my new gazebo. To my surprise I was told after a certain amount of time, not even an exchange is allowed. Totally unfair, so now I have a canopy I can't use sitting in my garage."


Verified
5/5

2017-01-30

Quick as a wink

"My new canopy arrived within days of my order."


Verified
5/5

2017-01-30

So easy...

"When I changed out my gazebo cover, I thought I would be in for a half day project. Turns out it took me about an hour and a half from start to finish...AND I did it by myself!!!"


Verified
5/5

2017-01-30

"I have not opened the package yet but satisfied with the phone service"


Verified
5/5

2017-01-30

Repeat customer!

"I have purchased a few of these replacement covers over the years. I have been very satisfied with the price and quality."


Verified
5/5

2017-01-30

Second time also a charm

"We ordered the replacement canopy for the second time, and love it. The original canopy lasted a year, which in the hot Las Vegas sun was ok. The first replacement cover we purchased lasted two years, which was great. We keep it up all year in all kinds of weather. This second replacement canopy I think will last even longer. I don't mind replacing the cover every couple of years. It fits perfectly and looks great. It's completely waterproof and this time around we have followed the manufacturers instructions and sprayed on a weather protection product. "


Verified
4/5

2017-01-30

canopy cover

"I haven't taken it out of the box yet - So I can't rate it at this time."


Verified
5/5

2017-01-29

Outstanding Service

"Literately a click away from our delivery..."


Verified
2/5

2017-01-29

Wrong replacement

"I ordered a replacement for my gazebo about a year and a half ago, and it arrived, and fit well. I just had the time to put the new one on today, and it isn't the right one. I will need to talk to someone to find out what I can do to get the right one. Frustrated!!!"


Verified
3/5

2017-01-28

Premature request for survey response

"i received the item, but have not yet sought to install it, because we still are in the rainy-windy season. Therefore, I cannot property respond to the survey yet."


Verified
5/5

2017-01-28

Great Product; Great Serice

"We continue to use Garden Winds. Love the product and the service is speedy. We've shared their site with neighbors, too so they can also buy replacement canopies of high quality. Thank you."


Verified
5/5

2017-01-28

Great price and service!

"I am impressed with the choices you have. I'm also happy with the price of the canopy. I haven't replaced mine, yet, due to weather but I'm very excited about it.
Very fast delivery time! Great packagong, as well!
"


Verified
3/5

2017-01-28

Undecided

"This is the third time I have purchased a replacement canopy. Each one rips out at the side pouches. We live in the Midwest where it can get very windy and the summer sun is intense. I am sure these are the causes for the failure. The last canopy lasted all summer, but the pouches tore when I went to take it down for the winter. I am undecided as to be happy with this product or resign to the fact it needs replaced every year. I wish they were more durable."