ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-01-12

Indiana satisfied!

"Easy website to order from, product was delivered very efficiently."


Verified
5/5

2017-01-12

Last canopy fell apart.

"Pretty catchy right! Service was great shipping fast on new canopy but the last one a RipLock I purchased started to come apart after the first year . Not happy quality poor."


Verified
5/5

2017-01-12

So glad we ordered from Garden Winds

"We ordered a replacement swing cushion from Garden Winds and we received it within a few days. This cushion is nicer than the one that came with our swing. We are very pleased and we highly recommend Garden Winds. We will definitely order from Garden Winds again."


Verified
4/5

2017-01-10

"Canopy cover was a little tight."


Verified
5/5

2017-01-10

Great replacement canopy

"Product came quickly, looks good and was easy to install!"


Verified
3/5

2017-01-09

I will be satisfied when I get my refund

"The cover did not fit, unfortunate, as it seemed to be of sturdy material. I sent it back last week and hope to get confirmation on my refund."


Verified
4/5

2017-01-08

Great overall.

"The web site was very useful and helpful. My only complaint is that the color of the canopy I ordered was not really "sage". The color more closely resembled lime green.

I will definitely use Garden Winds in the future.
"


Verified
5/5

2017-01-08

Liked it

"So far, so good. I have had it up for two weeks now. There has been winter rain and winds and it is still standing. Hope it lasts me a long while. "


Verified
4/5

2017-01-07

canopy vs. canopy frame

"I mistakenly ordered a Garden Winds cantilever umbrella canopy thinking I would receive the sunbrella canopy plus frame to fit a Costco cantilever umbrella. After ordering it, I called them and verified it was just the canopy, NOT the frame. They told me to deny delivery of the UPS package and when they received it, they would refund my order less a $10.00 fee. In about 10 days, they did exactly that. It's nice when folks do what they say they are going to do. Good company!"


Verified
5/5

2017-01-06

Swing Canopy

"I've had difficulty sourcing a replacement canopy that would properly fit our (older) two-seater swing. After submitting photos of the swing to Garden Winds, a rep graciously suggested an appropriate replacement. It arrived just after Christmas and fits perfectly! Thanks for your great service! "


Verified
5/5

2017-01-06

Great service

"We initially ordered the wrong item. They helped us with the correct item, shipped promptly, and refunded us for the returned item in a reasonable amount of time. Very pleased with the transaction."


Verified
1/5

2017-01-05

Unknown if trustworthy

"I had ordered a canopy and then I started reviewing the comments.From the comments it appeared that your company is not trustworthy.Everything I read was negative, rhee fore I canceled my order. I hope this company realize the importance of customers rates."


Verified
5/5

2017-01-05

Just like Goldilocks and the three bears !

"The canopy cover for my large garden swing was JUST THE RIGHT size.
Along with your illustrations and sizes, I was able to get the correct cover for my three person garden swing. Right in the middle of holiday rush, it still got here in around
four days. Very pleased. Thanks Garden Winds.
"


Verified
5/5

2017-01-04

great service and knowledge of produtcts

"My order came in, on time, fits well
a pleasure doing business with you
"


Verified
5/5

2017-01-04

Great canopy replacement

"This fits perfectly on our Costco canopy. We bought another one from a different company 2 yrs ago and it fell apart quickly. This appears to be much higher quality. We recieved it quickly. Our gazebo is like new. Thank you."