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Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
3/5

2017-01-09

I will be satisfied when I get my refund

"The cover did not fit, unfortunate, as it seemed to be of sturdy material. I sent it back last week and hope to get confirmation on my refund."


Verified
4/5

2017-01-08

Great overall.

"The web site was very useful and helpful. My only complaint is that the color of the canopy I ordered was not really "sage". The color more closely resembled lime green.

I will definitely use Garden Winds in the future.
"


Verified
5/5

2017-01-08

Liked it

"So far, so good. I have had it up for two weeks now. There has been winter rain and winds and it is still standing. Hope it lasts me a long while. "


Verified
4/5

2017-01-07

canopy vs. canopy frame

"I mistakenly ordered a Garden Winds cantilever umbrella canopy thinking I would receive the sunbrella canopy plus frame to fit a Costco cantilever umbrella. After ordering it, I called them and verified it was just the canopy, NOT the frame. They told me to deny delivery of the UPS package and when they received it, they would refund my order less a $10.00 fee. In about 10 days, they did exactly that. It's nice when folks do what they say they are going to do. Good company!"


Verified
5/5

2017-01-06

Swing Canopy

"I've had difficulty sourcing a replacement canopy that would properly fit our (older) two-seater swing. After submitting photos of the swing to Garden Winds, a rep graciously suggested an appropriate replacement. It arrived just after Christmas and fits perfectly! Thanks for your great service! "


Verified
5/5

2017-01-06

Great service

"We initially ordered the wrong item. They helped us with the correct item, shipped promptly, and refunded us for the returned item in a reasonable amount of time. Very pleased with the transaction."


Verified
1/5

2017-01-05

Unknown if trustworthy

"I had ordered a canopy and then I started reviewing the comments.From the comments it appeared that your company is not trustworthy.Everything I read was negative, rhee fore I canceled my order. I hope this company realize the importance of customers rates."


Verified
5/5

2017-01-05

Just like Goldilocks and the three bears !

"The canopy cover for my large garden swing was JUST THE RIGHT size.
Along with your illustrations and sizes, I was able to get the correct cover for my three person garden swing. Right in the middle of holiday rush, it still got here in around
four days. Very pleased. Thanks Garden Winds.
"


Verified
5/5

2017-01-04

great service and knowledge of produtcts

"My order came in, on time, fits well
a pleasure doing business with you
"


Verified
5/5

2017-01-04

Great canopy replacement

"This fits perfectly on our Costco canopy. We bought another one from a different company 2 yrs ago and it fell apart quickly. This appears to be much higher quality. We recieved it quickly. Our gazebo is like new. Thank you."


Verified
3/5

2017-01-04

out of stock

"When I ordered the canopy for my glider it showed out of stock. When I received the e-mail to rate my experience it had been 2 weeks since ordering so I called to see how the order was coming. I was told it would come but they won't have the spring shipments until April or so. It is a cover for an outdoor glider so I am not in a hurry. I asked if it would come for sure and received what sounded like a tentative yes. So I will wait and see. They are not supposed to charge me until the item is shipped.
I hope all goes well. The glider is about 5 years old now.
"


Verified
5/5

2017-01-03

"Fast del. Nice tight fit seem to be well made"


Verified
5/5

2017-01-03

"Great product so far. Easy to install and looks great!
"

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Verified
2/5

2017-01-03

Wet wet

"Not water resistant at all"


Verified
5/5

2017-01-03

Great service again

"Swing cover arrived fast and fit great on my odd size swing."