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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
3/5

2016-11-21

Don't know yet!

"The item I ordered is out of stock til April 2017.I did find the website easy to negotiate. "


Verified
5/5

2016-11-21

"Quick and reasonable service to Canada."


Verified
5/5

2016-11-21

COMPLETE SATISFACTION

"We were completely satisfied with the price, buying experience, and shipping."


Verified
5/5

2016-11-21

Great Shade!

"Great product for the shade. "


Verified
5/5

2016-11-19

canvas umbrella replacement fits!

"We were so delighted with the fast mailing and the selection for the canvas umbrella replacement we needed. Easy to order and fast."


Verified
1/5

2016-11-19

Rude Customer Service

"Bought a canopy. Telephoned to ask a question and the customer service representative spoke too fast and would not slow down her speech nor would she speak louder when requested. When asked to be transferred she irritably put me on a dead line."


Verified
5/5

2016-11-19

Came through again

"This is the second time we've ordered this canopy from garden winds. They have the best price and availability...will definitely buy from them again."


Verified
4/5

2016-11-18

Little Stretch

"We got inches of streiching. When we got in in, 3 corners attached with minimal work. The last corner needed an extra 2 inches and when we stretched it and let it go, the corner ripped and the corner beam ripped the corner seam out. Know it is loose and not fitting properly."


Verified
5/5

2016-11-18

"The product I wanted was in stock, the price was competitive, the check out process could not have been easier, received my merchandise well within the stated date.
"


Verified
5/5

2016-11-18

Solved my problem!

"I'm very satisfied with Garden Winds. I ordered the wrong gazebo cover and really needed it for the holiday. When I called they immediately found the right size & shipped it out no Hassels. I love this company I received my new gazebo cover in lightening speed and they didn't even charge me shipping. Now I'm ready for Thanksgiving! disaster avoided. Thanks! Sherry"

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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Verified
5/5

2016-11-18

Excellent Replacement

"Canopy was exact fit and better quality than original. Great price, low shipping and arrived quickly! "


Verified
5/5

2016-11-18

Great awning

"Great awning, yawning. The vendor requires 25 characters -:)"


Verified
5/5

2016-11-17

Fits Perfectly

"Fits my smith and hawken gazebo perfectly."


Verified
5/5

2016-11-17

"Riplock canopy held up great this past summer no problems .It was great doing business with Garden Winds"


Verified
5/5

2016-11-17

"Not the least expensive but appears to be very good quality."