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Product & services pricing
3.75/5
Chance of future purchase:
3.52/5
Shipping & packaging:
4.40/5
Customer service:
3.75/5
Return/Replacement policy:
3.84/5

Verified
5/5

2016-08-17

Returning Satisfied Customer

"I am my second purchase with this merchant, very satisfied with the product and service which they provide. As with all products we purchase they all have a life of service, especially this one, it performs as well as expected considering what its exposed to. I would not think twice returning to this merchant, because the value and service of this product are excellent. I highly recommend this merchant and its product. You definitely get the best products for your buck."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-17

The One

"Only place I could find it. Great product, great service!"


Verified
5/5

2016-08-17

"PROMPT SERVICE AND GOOD QUALITY PRODUCT"


Verified
2/5

2016-08-17

"Canopy had a very poor fit"


Verified
5/5

2016-08-17

so happy to find the exact replacement!

"This canopy is perfect and so much better than the replacement we had used previously. It doesn't gather rain water since the fit is snug and angled. The quality is great. I was concerned since it was backordered, but it was delivered as promised."


Verified
5/5

2016-08-17

Great fit

"For perect thank you so much"


Verified
5/5

2016-08-17

Signed sealed and delivered......

"Very happy with my experience. Placed the order....the seller sent me my tracking # and the product arrived on the scheduled day.

I would buy from them again.
"


Verified
5/5

2016-08-17

"Good quality but very hard to put on. It is so tight jeans sure it would rip. This is my second one, the first lasted 3 years.
"


Verified
5/5

2016-08-16

Surprise!

"When the canopy on our swing ripped after a really bad storm my husband said order a new one. I said you can't order a new canopy for our swing! Well yes you can and it fit perfect! Also the shipping was super fast! I love the Internet!!"


Verified
5/5

2016-08-16

Happy and Not Happy

"It's serving it's purpose of providing shade. However when it rains it really pools up alot. The grommet holes don't really work all that well. I think more holes needed to be put on the canopy. The quality of the material appears to be very durable compared to the one that came with our original pergola. I also like the options of having colors. I purchased the green one and like it alot. A friend of mine has a grommet hole maker, so I might borrow hers and add some more holes. "


Verified
5/5

2016-08-16

"My only complaint is that even with Scotch Guard spraying the cover leaks (drips down on the table) at the seam in the middle. Don't know if there is a solution to this.
Otherwise, I love the color (terra cotta) and the speedy delivery of the product.
Thanks!
"


Verified
5/5

2016-08-16

Cool canopy

"The canopy I ordered for my 3 seater swing fits perfectly. It is relatively sturdy & gives my oldswing new life. Thanks for another quality product."


Verified
4/5

2016-08-16

Nice top , but it didn't fit like the original

"Nice top. It fit around the perimeter of the Gazebo but the ties did not line up on the horizontal poles. The Velcro on the vertical poles fit good. The Hole on the top was a little bigger than the original and the top tier was bigger also, but I have some poles from a previous Gazebo that I can extend the framework that holds the top tier. We had such a terrible time finding something that was close to fitting that we will make this one fit one way or another. It would have been nice if Garden Winds would have put the dimensions of the top tier too. "


Verified
1/5

2016-08-16

"I ordered a Madaga replacement canopy for my gazebo but have not been able to complete the installation because the canopy will not stretch over the fourth rod. I tried to reach out to Garden Winds customer service twice and have received no response to my inquiries about how I might get it to stretch. I have tried everything myself with no success. In researching the web, it seems that many other people have had the same problem. I'm pretty dissatisfied that they don't seem to care about helping their customers to have a good experience with their product and won't respond to attempts to return it. "


Verified
5/5

2016-08-16

Great Experience

"Exactly as advertised on site. Canopy fit perfectly. Received order faster than expected. Would order from Garden Winds again."