"Even though I entered my model # and manufactor's name the delivered canopy did not fit. It is about 1 1/2inches too short. "
"New cover is lighter and feels more durable than original cover. From order to arrival was extremely quick with updates thru entire process. Very impressive Love the lighter beige color"
"We needed new cushions for our outdoor furniture...hard to find the size we needed in stores. Found the perfect set here, quick delivery, everything fit perfectly. Very satisfied! "
"We bought a gazebo from JCPenney 4 years ago and it stayed up on our back patio for the whole time. When it finally gave up and ripped apart on a very windy day we found a replacement at Garden Winds. We were a little confused about the size of the replacement and ordered one that was a little too small. I contacted the help desk and had a very helpful encounter with the person I talked to. I was also thankful that he spoke without an accent and could understand me as well. I was able to get the problem resolved quickly!"
"Despite looking feverishly over the past two years for replacement canopy we still didn't get the right one. I don't know if it's the fault the company that made the gazebo but it is impossible to find a replacement canopy that fits"
"Happy that the replacement canopy was available through Garden Winds however we have yet to receive the order. On apparent back order and are not expected to receive this canopy for 6-8 weeks. By that time, summer is half over. This seems to be only site that has the particular replacement. (we purchased at Zellers about 6 years ago). Until then, we wait and hope it arrives sooner than later. "
"Hi I live in canada and was amazed on how quickly my order was proccessed and shipped to me I receiced my order in 48 hrs from the time I orderd it.it was delivered in perfect condition and fit just right I have had the gazebo frame for years and was having difficulties finding a locally am very happy garden winds and will order from them again"
"Ordered the canopy through their well designed web site, showed up two days later and it fits perfectly!!! "
"Better quality than the original canopy that came with our gazebo. Grateful for a replacement part rather than replacing the entire gazebo."
"I ordered online a replacement canopy and followed the directions of where was it bought etc. Checked again based on the model and order the canopy. When it was delivered we found out it was a replacement for a two level.
Called customer service and explained the situation but got a response that I had ordered online and I have to pay $45 to send it back and order a new one. The lady said the one level copy was not sold in Canada. So I think this is an error from Garden Winds since I never had an opportunity to order the correct one. Then the lady said you should have called us. To my point, why have a website with the wrong information to order and I should call in.
To only positive point was the delivery was quick"
"My old copy ripped. I ordered a replacement from Gardiner Winds and got it quickly. It went up easily and looks great. "
"Our only complaint was the top piece it is always very difficult to put on it needs to be 1/4 " larger corner to corner"
"I ordered a striped design and a solid tan color canopy was delivered. "
"Quick delivery. I'm glad there is an option to buy a new cover for gazebos that you can't buy anymore!!! "
"The top piece to our gazebo was torn so now i have to return this and wait for a replacement, although delivery was pretty fast. I really hate this inconvience of returning.
And replacement doesn't seem that it will last we'll wait and see. Our first cover lasted 3 yrs and thats with it up only 3 1/2 months"