"We have purchased 2 canopy's and a set of privacy curtains and are very happy,the quality is superior to the original canopy's,we are on the deck all year in Ohio weather and the products stand up very well. "
"I'm so happy I bought this canopy. It was a little hard to install, but appears to be very sturdy. The holes for rain to drain are a great addition, along with extra Velcro. "
"My canopy came with what appears to be four sew marks on the top portion of it and all four leaked water. When I contacted them, the person I spoke to said they will replace it or give me 50% of my money back but I was told they cannot guarantee the new one will be any better. They said it could be the same. I am concerned that she did not know why the sew marks are there and even more so concerned that they are expecting them all to be this way. "
"Called company. Said to send pic of frame with model number, return one received, they will send correct canopy. We will see. I'll let you know. Hope all works out! Hope I get credit for the return promptly and get correct order. Website could use some help with product identity."
"Service is really quick. This is my second purchase from Garden Winds, and both orders were delivered within 2 days. Where I'm a little less satisfied is the price increase by $70 for an Item that was less than $100. Plus, the RipLock did not stop the conopy from ripping at a few places just after a few months use. So I'm wondering about the product quality too. Price/Quality. I'll have to think again before I buy from Garden Winds."
"Came quicker than I was expecting. Was alerted where a what package era at all times"
"I thought that spending $200 for a replacement canopy was too much. But after looking at other options I pulled the trigger and got the highest quality replacement available. We put it on immediately and it fit like a glove! We're so happy to have our gazebo back and we hope this one lasts a lot longer then the original. "
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Corner pockets should be deeper and reinforced for durability.
It took two men to stretch and pull the fourth corner pocket in place
The tension over time will result in failure.
My last cover only lasted 2 yrs.
****@****"
"We love our swing set. Sitting in it makes our day. Being able to get the new pad & canopy delivered to our front door at a reasonable price is wonderful. We have bought two new sets and would buy another set in a few years if needed!"
"Ordered a new canopy and it was delivered within 2 days. Unfortunately, there was a small flaw but when I contacted the company they were quick to respond to my questions and I opted for a new canopy instead of a 50% discount. That too was delivered within 2 days. Very pleased with the new canopy, however, to me it appears more golden brown as opposed to dark brown. Either way I am happy."
"After 2 years our original canopy was shredded. My mother recommended Garden Winds. Their website was very easy to navigate. The price was reasonable & the shipping was fast. The canopy installed just like the original but is a far better quality."
"Customer service was over the top. My last order was three years ago and the product survived with no pampering 12 Northwest seasons. I upgraded the material for the replacement and did the recommended tip of adding a water repellant product. I am concerned with securing the canopy as there are many FEWER hook/loop . Part of the satisfaction of my previous model was the placement of the hook/loop tape located every possible 8 inches which aided greatly in keeping the surface taut. So I did alter my unit by sewing my own tape on, doubling the total amount. Avoiding creating a NW rain bucket hopefully is averted. Perhaps I should have written this review after our famous rain honored us. "
"For the price the canopy looks cheap. We will see how it stands up to sun and weather. This canopy did not fit my frame. I had the right part number etc. It should have fit. I had to cut the ends of the frame off by a couple of inches each for it to fit. "
"This was our 3rd replacement canopy from you folks, for the same old frame. We get the 'generic' version and it keeps on doing the trick for us!! "
"We are very pleased canopy."