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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-05-29

Excellent service and product

"I found the replacement canvas for my umbrella which is no longer in production. Easy online order process and no hassle. Relieved product in just a few days and it was exactly as ordered and fits beautifully. Very pleased!"


Verified
5/5

2016-05-29

"Great website! Super fast shipping!!. Wish all my online purchases went this smoothly!!"


Verified
5/5

2016-05-29

Rain drain holes!

"We love this replacement top. Nice rip stop fabric, good Velcro fasteners, and drain holes for the unexpected rain when you can't remove your top. Good buy for the money, fast shipment."


Verified
5/5

2016-05-29

Sometimes precision can be frustrating.

"This canopy is made so precise that you may become frustrated during installation (insert favorite curse word). When you finally get it installed the fit is outstanding. Very satisfied. "


Verified
1/5

2016-05-29

Quick delivery-quality product

"This is the second gazebo cover we have ordered from Garden Winds. This time we ordered the most expensive cover. Was worth the extra money. Should last us for several years. "


Verified
1/5

2016-05-29

Definitely Smoking

"Claims to be a non-smoking hotel. Entire 3rd floor wreaked of smoke. Our room smelt like a bar at 2 AM. Manager actually left to Fabreeze the room. Nothing could have changed the smell. Couldn't stay. They need to replace the carpeting, bedding, drapes on the 3rd floor."


Verified
4/5

2016-05-29

Great Service, too bad about the product

"The last cover I bought didn't last as long as would have hoped. Why don't they make my cover with a heavier material, like many other models are made?
Regardless, the sale and shipping were top notch!
"


Verified
5/5

2016-05-29

Fast turn around!

"We received our replacement swing canopy and cushions quicker than the predicted delivery date. They look great!"


Verified
5/5

2016-05-29

Couldn't be happier!

"I ordered replacement cushions for outdoor furniture and they arrived within a few days. They color was exactly as the picture shown and quality is exceptional. I am very pleased with my purchase and will most definitely use Garden Winds again!"


Verified
5/5

2016-05-29

Nice and New

"Ordered replacement cushions for my patio set and they were perfect. Ordering was easy and the delivery was faster thank expected. Perfect fit and comfortable."


Verified
5/5

2016-05-29

Great product

"Great product. high quality, nice color and quick shipping. "


Verified
5/5

2016-05-29

You are the go-to guys!!!!!

"I have been reordering my gazebo awning from you every year for the past 4 years and you always deliver within 3 days, even though I am ordering from Canada. Unbelievable service by your company. Your website is very easy to navigate from beginning to end. Thank you for your excellent service."


Verified
4/5

2016-05-29

"very disappointed a company like President's Choice discontinues products and makes a web search mandatory...canopy fit well and delivery time was excellent...wish other colours were available"


Verified
1/5

2016-05-29

very poor quality top

"I was sent a top with holes in it, and it leaked when it rained I was told I could have a discount or send me a new top which is ok then I was informed that it would fulfill my warranty. that is just CRAP I was sent a bad top to begin with i'm in retail when you replace a bad product the customer has a a warranty I was very disappointed with the way this company does not care about it's customers. and after all that the top is not any where near the quality of the top of the original that lasted me 6 years. this new top is already sagging and loseing it's shape after only two weeks very thin material I hope to get a season out of it, and yes the second top leaked to just an all around lousy product"


Verified
5/5

2016-05-29

Quick, quality and satisfied.

"Ordered a new roof for my 10x12 gazebo from BJs Wholesale and the order was received and an email confirmation arrived soon after. Product is as described and fit as well as expected (looks like it was cut from same pattern as previous 'lesser quality' top I'm replacing after 3 years). Not the greatest fit when it comes to the cutouts around the support brackets, but that's minor compared to needing to replace the whole unit if a top was not available. The material is quite nice (the multilayer rip-stop kind) and am hopeful it will last for quite a few years. I would recommend to others."

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