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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-05-28

Fantastic all around!

"Online ordering was a breeze, superfast shipping, packaging was excellent and I am so pleased that the equality of the canopy is even better than I expected - so much better than the original one that came with our swing! First place I'll look when I'm shopping for this type product again! "


Verified
5/5

2016-05-28

Exactly what i needed!

"This was exactly what I was looking for and it fit perfectly . Also excellent service and prompt delivery. Thank you "


Verified
3/5

2016-05-28

Meh!

"Quality and fit are okay. Main complaint is the price. I should have checked the price of a replacement canopy before purchasing the gazebo. But it's too late now and they've got me by the tail. My next gazebo will not be a Garden Winds."


Verified
1/5

2016-05-28

"This is the second canopy that I have ordered from this seller. Unfortunately this last one is just a bit too large even though the dimensions listed on the packing order are the size I require. (10' x 12'). The hooks are too large and do not fit into the holes. I am very disappointed with the sizing. If I cannot find a canopy that fits the frame, I will have to buy a new gazebo. "


Verified
5/5

2016-05-28

Great service!

" We purchased this house a year ago and needed to buy a sunscreen for an existing gazebo. I called and told the person my address. She looked up the address and figured out what the previous owner had purchased, the model number etc. and then helped me figure out what to buy. This type of service is hard to come by nowadays. "


Verified
5/5

2016-05-28

very satisfied customer

"We ordered the swing canopy and it was shipped out the next day from CA. We live in Ct and had our order delivered in less than a week. Fabulous service. "


Verified
5/5

2016-05-28

Wonderful Product and Wonderful Service!

"Now I don't have to throw away my old gazebo, just re-cover it! So glad I found Garden Winds!"


Verified
1/5

2016-05-28

looks like an air mattress

"The replacement cushion is 9 inches deep in some spots, way to "fat" to sit on and impossible to get to sit right on the swing. Trying to return it but it cost $40-70 to ship it and that is half the cost of the cushion!. Hopefully, their customer service department will be able to assist. Still working on it......"


Verified
5/5

2016-05-28

You have us covered!

"Our canopy arrived in three days as advertised. My wife and I installed it on our four year old frame in less than a half hour. It fit like a glove and looks even better than the original.Thank you for such great service and offering such a quality product. We'll definitely contact you again years from now if this canopy needs replaced. The canopy is up all summer in all kinds of weather on a braced frame. "


Verified
3/5

2016-05-28

Must Match

"I bought the love seat replacement cushions for Rolston Love Seat (2 backs and 2 seat cushions). The fabric used apparently is from 2 different dye lots. 2 of the cushions are noticeably lighter than the other. I sent an email to customer service but didn't hear back. The return would be such a large box that I'm not sure it would be worth paying postage to return so I put throw pillows over them so it isn't so noticeable. "


Verified
5/5

2016-05-28

ibgth

"Prompt service, perfect fit, no problems."


Verified
5/5

2016-05-28

Fit Perfectly!

"My canopy matched and fit perfectly."


Verified
4/5

2016-05-28

Great service but....

"I was surprised that the level of service for delivery. However, I believe that the canopy is a bit smaller and I am unable to securely to attach it to the steel bars around. I am now bothered if my canopy will be lost during a wind storm. "


Verified
5/5

2016-05-28

"Just what I needed. Arrived quickly and fit perfect."


Verified
5/5

2016-05-28

Crazy for canopy

"We had two cabanas in our backyard, both ripped. We thought about building a permanent structure, but it was very costly and would include permits SO we decided to try to order 2 canopies to replace the old ones. I was nervous about ordering something that wouldn't fit or be too difficult to put on. THIS CANOPY WAS THE RIGHT CHOICE!!! Couldn't be happier. Highly recommend!!!"