ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
3/5

2016-05-26

Good fit but...

"Replacement canopy was not same colour as advertised. Picture shows two toned scalloping same as original. Replacement is single colour and is lighter than original. Elastic hooks are too long to effectively hold canopy taught to frame. Overall fit is good, although roof vent cover was extremely tight and difficult to attach.
Order and shipment was fast and efficient.
"


Verified
5/5

2016-05-26

Excellent replacement canopy, fits perfect

"Ordered this replacement canopy for a gazebo purchased at Kohls years ago. It fits perfectly and looks great!"


Verified
5/5

2016-05-26

Very satisfisfied!

"I was thrilled to find a replacement for my canopy. It was easy to install and I am enjoying my swing again.
"


Verified
5/5

2016-05-26

"Arrived FAST!! Fit perfectly. Color lighter than original but still matches house.
Thanks
"


Verified
5/5

2016-05-26

Send us a picturr

"I couldn't figure out which custom fit canopy replacement I needed. I contacted GW customer service department and they asked me to send them a picture of my gazebo. From that picture, they were able to determine which canopy I needed. I bought the canopy they recommended and it fits great. This is a good company to deal with."


Verified
5/5

2016-05-26

Fast and Efficient

"Garden Winds sent our canopy quickly and without any problems. They not only had the canopy, but treated our order with top priority. We are a satisfied customer. The rip-lock canopy is of high quality and lasts and holds up under extreme weather and winds. Whether is be rain or shine it is durable. We recommend Garden Winds to other buyers."


Verified
4/5

2016-05-26

"Service was good the product top did not fit I had to use the old one."


Verified
5/5

2016-05-26

"fast response and delivery looks great"


Verified
2/5

2016-05-26

Wrong size.

"The canopy shipped to me was the wrong size. My swing measures 32.0 inched in the mid section. Your canopy measured 31.25 inches. The ends of your canopy measured 30.5 inches. Much too short for the frame of my swing. The grommetes were replaced and other alterations made so that it would fit. The model number was checked and it was correct. Wrong size canopy received."


Verified
5/5

2016-05-26

Great Gazebo cover

"Great ordering it from this website. This is our 2 nd one in 10 years !!

The sun and weather takes it;s toll on them .
"


Verified
5/5

2016-05-26

"Cover was what I expected
"


Verified
4/5

2016-05-26

Too tight of top

"I received my soho gazebo top with the asurrances that this time I would have a better quality of cover and easier to fit. I have 3 of 4 corners attached but the 4th corner does not have enough leeway to fit. My wife and I had to pull and tug to get the 3 of 4 attachments and in the process were very concerned about ripping the product. I purchased this same product 3 or 4 years ago. I was hoping improvements had been made, was assured they had been but found there is no difference. I probably will not purchase again until I know there is significant improvement. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-26

You make me feel like I want to deal with you

"My experience with Garden Winds customer service girl Justine was a satisfying experience. She was polite she new her stuff was helpful it made me feel as though I was someone special. Thanks Justine you were and are terrific.
Barry Patchett
Kitchener Ontario, Canada
"


Verified
5/5

2016-05-26

Southern Comfort

"My old one had black netting and the way it hung aloud bugs in, the new one is beige, and has a zipper around the top, no bugs and a lot brighter, transaction was simple and delivery quick, thank you Garden Winds."


Verified
5/5

2016-05-26

Worth the money!

"Fit is perfect and easy to install."