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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-05-23

"product appears to be well built has met all my expectations. Delivery was reasonably fast"


Verified
5/5

2016-05-23

"Great price!!! Fit perfect except the second tier wouldn't fit. To small,but I did some adjustments with the second tier framing and made it fit. Great quality!! "


Verified
1/5

2016-05-23

Didn't fit and cheap material.

"The item was 3 inches too short on each side on big piece and 1 1/2 inch to short each side on smaller piece. Tore corner trying to put on first time. Material was just plain cheap thin and not even close to the color advertized. I would never order here again."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2016-05-23

Cannot review something I do not have...

"Placed my order 3 weeks ago-have not recieved it as of yet. No communication as to when ot will ship. The good news is that I won't be billed until it does, but it would be nice to have a time reference?!?"


Verified
1/5

2016-05-23

NOT HAPPY AT ALL !!!!!!

"I have no idea what the canopy you sent me fits, but it sure doesn't fit my shelter. I ordered a 10' x 12' this one is 10' x 10' & has no tie downs or hold downs. Not even close to mine. This is the second canopy I've ordered from you, the first one fit great but was damaged by weather so we had to replace again. Ordered this one back in March so I would have it ready to go and didn't open the box until today (May 21st /2016) when we were ready to put it up. I will now have to send it back & hopefully I can get the right one before the nice weather ends & I presume the cost of returning & receiving a new one will be covered by you? Look forward to hearing from you.................Jim J."


Verified
5/5

2016-05-23

"Order came fast and seems to be a good product!"


Verified
5/5

2016-05-23

Lifesaver replacement

"When the original top was shredded by hail and rain I kept the remnants to use as a pattern and have a new cover made. My wife found this replacement cover and we ordered it.
The replacement cover is made from ripstop material which is much more superior than the original cover. The replacement cover fits snugly. We are delighted to have our Gazebo covered again.
"


Verified
4/5

2016-05-23

Cool Patio Swing Cushion

"I am overall satisfied with the service from Garden Winds in delivering the replacement Patio Swing Cushion. I was a bit disappointed though when I opened up the box the cushion was shipped in as there was no receipt or paperwork concerning the transaction or anything else. All that seemed important to Garden Winds was the payment for the item. I was able to track the item's shipment but when I happened to be at home when it was delivered, the deliverer didn't notify me by ringing the doorbell or knocking on the door. The box the cushion was in was partly squashed. The cushion inside was just fine. I would like improved customer service to do business with Garden Winds again."


Verified
5/5

2016-05-22

Looks like new

"Perfect fit......exact replica "


Verified
5/5

2016-05-22

Good experience

"Arrived quickly, went up easily, fit perfectly."


Verified
5/5

2016-05-22

fit great and good quality

"very happy with the product."


Verified
5/5

2016-05-22

Swinging comfortable in S.D. thanks to Garden Winds.

"The product arrived on time and in excellent condition-it is a seat cushion for an older swing set that I had purchased at an auction--was so glad to beable to purchase it and it fit just right. Thanks again for the great service and the well made product. "


Verified
5/5

2016-05-22

Simply the best!

"Our gazebo is several years old and the frame is still in great shape. The top was weathered and tore while removing it last fall. Garden Winds was the only company to stock it and ship it the same day. Awesome experience!"


Verified
5/5

2016-05-22

Excellent customer service!

"It had been several years since I had replaced my gazebo canopy. I lost the necessary information regarding exactly what to order. So I emailed Garden Winds and the quickly got back to me with the correct info to place my order. They still had my information on file! Their prompt response impressed me!"


Verified
5/5

2016-05-22

Very fast shipping!

"I love my new cushions. I was surprised to find the exact same cushions that were on my chair when it was new--about six years ago. Now, where can I find another chair just like throne in the picture? Thanks to Garden Winds for shipping my order so quickly."