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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
4/5

2016-05-23

"The sizing was a little off . The two pieces could've been just a little larger. It took a lot of stretching to get the pieces installed. The quality of the product seemed to be good."


Verified
5/5

2016-05-23

Perfect

"From the pictures on the website I was a bit skeptical if the cover would fit my older Costco canopy. The cover fit perfectly !!! It was exactly as advertised and the cover was a perfect match for the gazebo. It went on easy and looks great. I was happy the cover came in a light tan versus the brown colors I was seeing elsewhere. I would highly recommend Gard Winds !!!"


Verified
3/5

2016-05-23

Replacement portico cover

"I wish there were other color options for this portico- they said this one was the most "generic." It doesn't fit great- a little small- I wish it came in alternate colors and I wish garden winds was able to tell me what I had ordered in the past-- 2 years ago- this would be very helpful"


Verified
5/5

2016-05-23

I am very satisfied with my purchase

"The pergola canopy was perfect. And shipping was fast and easy. Thank you for a great experience and fast shipping."


Verified
5/5

2016-05-23

"product appears to be well built has met all my expectations. Delivery was reasonably fast"


Verified
5/5

2016-05-23

"Great price!!! Fit perfect except the second tier wouldn't fit. To small,but I did some adjustments with the second tier framing and made it fit. Great quality!! "


Verified
1/5

2016-05-23

Didn't fit and cheap material.

"The item was 3 inches too short on each side on big piece and 1 1/2 inch to short each side on smaller piece. Tore corner trying to put on first time. Material was just plain cheap thin and not even close to the color advertized. I would never order here again."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2016-05-23

Cannot review something I do not have...

"Placed my order 3 weeks ago-have not recieved it as of yet. No communication as to when ot will ship. The good news is that I won't be billed until it does, but it would be nice to have a time reference?!?"


Verified
1/5

2016-05-23

NOT HAPPY AT ALL !!!!!!

"I have no idea what the canopy you sent me fits, but it sure doesn't fit my shelter. I ordered a 10' x 12' this one is 10' x 10' & has no tie downs or hold downs. Not even close to mine. This is the second canopy I've ordered from you, the first one fit great but was damaged by weather so we had to replace again. Ordered this one back in March so I would have it ready to go and didn't open the box until today (May 21st /2016) when we were ready to put it up. I will now have to send it back & hopefully I can get the right one before the nice weather ends & I presume the cost of returning & receiving a new one will be covered by you? Look forward to hearing from you.................Jim J."


Verified
5/5

2016-05-23

"Order came fast and seems to be a good product!"


Verified
5/5

2016-05-23

Lifesaver replacement

"When the original top was shredded by hail and rain I kept the remnants to use as a pattern and have a new cover made. My wife found this replacement cover and we ordered it.
The replacement cover is made from ripstop material which is much more superior than the original cover. The replacement cover fits snugly. We are delighted to have our Gazebo covered again.
"


Verified
4/5

2016-05-23

Cool Patio Swing Cushion

"I am overall satisfied with the service from Garden Winds in delivering the replacement Patio Swing Cushion. I was a bit disappointed though when I opened up the box the cushion was shipped in as there was no receipt or paperwork concerning the transaction or anything else. All that seemed important to Garden Winds was the payment for the item. I was able to track the item's shipment but when I happened to be at home when it was delivered, the deliverer didn't notify me by ringing the doorbell or knocking on the door. The box the cushion was in was partly squashed. The cushion inside was just fine. I would like improved customer service to do business with Garden Winds again."


Verified
5/5

2016-05-22

Looks like new

"Perfect fit......exact replica "


Verified
5/5

2016-05-22

Good experience

"Arrived quickly, went up easily, fit perfectly."


Verified
5/5

2016-05-22

fit great and good quality

"very happy with the product."