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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-05-13

"haven't been able to install the canopy as we had rain the last 13 days. However, the quality and color looks great. Fabric appears much stronger than the original."


Verified
5/5

2016-05-13

P.D.G.

"Everything was perfect!!!"


Verified
5/5

2016-05-13

Amazing service

"My gazebo canopy shipped the same day I ordered and like the claim-it fix better than the original. So happy with the product and service"


Verified
2/5

2016-05-13

You need to be strong.

"It took two of us an entire day to get the lower canapy on. The fabric is very nice but has no give. You need to take the arms loose from the top and really pull to get on. You will most likely tear at least one of the reinforced corners. The top is just as difficult and now you are trying to stretch it blind. Remember you will be doing most of the pulling on a ladder. There are no instructions provided and customer service only tells you to loosen the top supports and that it may take several people to pull and stretch. I think they need to redesign the top. I would have returned but I could find no other tops that fit."


Verified
4/5

2016-05-13

Fit great

"Fit just right, good fabric, just was not the color we wanted. Had only one color.
:(
"

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Verified
5/5

2016-05-13

Rapid response

"Super quick order processing and shipping."


Verified
5/5

2016-05-13

Better than OEM

"Canopy replacement top fit my gazebo perfect. I love the rip stop idea.. let's just see if can handle Texas coast weather.... "


Verified
5/5

2016-05-13

"Fit perfect. Prompt shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-13

canopy top

"arrived ahead of schedule shipping date. packaged well with return label if needed. Product fit perfect and looks great!"


Verified
5/5

2016-05-13

Amazing

"A very good company Garden Winds . Super"


Verified
2/5

2016-05-13

Almost

"Upon receiving my canopy all was good, but the top tier canopy was to small. I had to modify the top tier and the bottom tier canopy to make it fit. I will be buying a whole new gazebo next season."


Verified
5/5

2016-05-13

TOPS

"Great place second time I ordered also refer you guys everytime"


Verified
5/5

2016-05-13

Secret Garden Place

"When I opened the box containing our new Canopy replacement top, the first thing that I said was "What a beautiful green color!" Then I felt the material, a very good quality! Putting it up was simple and it looked amazing when we were finished. It was easy to secure it down. The quality of stitching was excellent.
Thank you Garden Winds!!! We are so happy with our choice!!
"


Verified
5/5

2016-05-13

"Ease in ordering, quick delivery, great follow thru of product satisfaction."


Verified
3/5

2016-05-13

Answer The Phone

"I tried to call two days in a row . After spending my lunch hour on hold, I decided to e-mail. My e-mails came back as un-deliverable.??? !
The product is very tight and fitting it on the gazebo has caused the stitching to spread open and light shines through the stich holes. I think the next windy day will pull the seams open.
"