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Product & services pricing
3.85/5
Chance of future purchase:
3.86/5
Shipping & packaging:
4.59/5
Customer service:
4.01/5
Return/Replacement policy:
3.96/5

Verified
5/5

2022-05-28

Great service ! The grill canopy is super nice!

"Everything was perfect. The service & product!"

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Verified
5/5

2022-05-28

very helpful

"The online and customer service was excellent"

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Verified
4/5

2022-05-27

Good deal

"Bit of a tight fit but fine "

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Verified
5/5

2022-05-27

Service

"My gazebo is old and never thought I could find a replacement canopy. I didn't have the product number. I sent them a picture of the structure and they found one. They have such a great customer service. The canopy arrived earlier than expected and it fits perfectly. The price was in the same range as the stores. But they didn't have what I needed. Thank you Garden Winds for making my shopping easy and without any stress."

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Verified
1/5

2022-05-27

They never sent my order

"Never sent my order and never told me why"

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Verified
5/5

2022-05-27

Happy customer

"Thank you, absolutely love my gazebo replacement!"

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Verified
1/5

2022-05-27

Not happy

"Broken box, in three places. Parts were badly scratched and dented. Gazebo box was delivered in middle of driveway so as not allowing us to drive up the driveway. I have a 300 foot driveway and they put it close to the street. Totally unacceptable!"


Verified
5/5

2022-05-27

Canopy perfect

"Easy to find and buy and only took 3 days to come to Canada. Awesome!!"

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Verified
5/5

2022-05-27

Perfect fit!

"The entire process was perfect.
"

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Verified
5/5

2022-05-27

High Quality replacement for my Portofino Umbrella

"Easy ordering, customer service, and quick shipping."

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Verified
4/5

2022-05-27

Great Fit

"Very quick to ship! Upon opening box, canopy was not the same material.. but, I think it’s a better material much more suited to hot and wet climate of Ontario summers! Site said it wasn’t exact to the model, which it wasn’t.But, again it’s a gazebo quite a few years old! Overall I’m pleased, with the canopy and not having to fork out $$$$ for a new gazebo! Thanks "

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Verified
5/5

2022-05-27

Exact what I needed

"Garden Winds provided the exact replacement canopy I needed. This is actually a great thing because there are no serial numbers, model numbers, or any tangible information to go by. They have the process down right and got me what I needed and fast. "

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Verified
5/5

2022-05-27

great product and service

"i have bought items from garden winds a few times and the product are exactly as advertised. shipping is quick and well packaged. "

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Verified
3/5

2022-05-27

Rob Brights review

"The tarp fits like I expected and color is fine. But I did expect the tarp no to leak. We as older fokes like to sit under the tarp and relax. But we can't if it's raining even a little bit. I know it says to spry it but didn't think it would let rain through this easily.

Rob Bright
"


Verified
5/5

2022-05-27

Excellent

"I was in desperate need of a new canopy replacement. I had no model number or anything. Garden winds saved the day. I was able to send them a picture and they provided me with the correct product. The replacement is up and looks stunning! Hank you "