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Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
1/5

2022-05-27

Did not fit

"I purchased a 10x10 foot Canopy for but it did not quite fit on the last corner when I stretched it. It was about 2" short when all was said and done. I also confirmed that this was indeed the canopy for my system.

:(
"

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Verified
5/5

2022-05-27

Easy - Peasy !

"The Gasebo top arrived in a very timely manner. Because we have installed a Gasebo top before - we had a good idea on how to install it. Once organized it took approx 8 minutes to install it - fits like a glove. One question - will the wrinkles ever come out of the Gasebo top ?
Thanks
"

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Verified
5/5

2022-05-27

Excellent service

"Needed a canopy replacement and netting for my gazebo and Mike was able to find a matching one for my Gazebo, I also had many questions and was treated very nicely and professionally.
Thank you!
"

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Verified
5/5

2022-05-27

Very nice replacement cushion.

"5 years ago we bought 3 seated swing. So happy I could still get replacement cushion. Thank you. "

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Verified
2/5

2022-05-27

No Product

"Sounds like this is going to take awhile seeing that it is manufactured in China. "

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Verified
3/5

2022-05-26

Fell Short

"The canopy I bought was nice, but definitely had the Velcro tabs stitched in the wrong place on two of the four panels. Customer service was responsive, but wouldn’t accept that the tabs are sewn on incorrectly even when I measured a 4” difference from the correct tabs and sent them 10 pictures. Garden Winds said the panel is correct and if you want to return it go ahead, but we won’t exchange it. The pictures told a different story and no matter how warm it gets, it will NOT stretch 4”.
Customer service was responsive but not much good if they won’t actually help.
"

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Verified
5/5

2018-04-04

Gazebo

"Great fit, so glad I finally found this. Quick delivery also. So pleased with you guys."


Verified
2/5

2022-05-26

You Want A Rating And I am Still Waiting In The Sun For My Canopy

"I Have Not Received My Back Order You Advertise"


Verified
5/5

2022-05-26

Replacement Canopy

"Easy ordering; good price; and quick delivery."

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Verified
5/5

2022-05-26

Completely acceptable performance

"Things could not have gone any smoother during this entire activity. Efficient and timely delivery. Top is on and fits perfectly."


Verified
3/5

2022-05-26

Canopy not holding up

"Velcro ties not holding up"

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Verified
3/5

2022-05-26

Great service but disappointed in quality of product

"I ordered a replacement canopy for my Costco swing. The original was in sunbrell fabric. The replacement that came was a plastic inside with coating on the exterior. Instructions were to spray it with a waterrepellant spray, and remove it for rain, wind, winter.
I was extremely disappointed with the quality of the product. The fees to return it were almost the cost of the canopy so I'm stuck with it. Lessons learned. A deal is not always a deal as the price was very low compared to others. I have since ordered a replacement canopy, like the original, from the manufacturer in California.
"

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Verified
5/5

2022-05-26

Ashland 10 X 12 gazebo top

"From time of order to receiving the gazebo top it was 2 days! Package was received in good order and I had a few questions which I emailed and received a response right away. Great customer service. Would definitely recommend you!"

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Verified
3/5

2022-05-26

Contact

"I’m trying to follow and order placed some months ago, can never get anyone online and need to track whether we’ll get the canopy before the end of the summer. Anyone there ??!!??"

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Verified
4/5

2022-05-26

Canopy replacement

"We purchased the 11x13 replacement for our Aldi gazebo. Cost and shipping were reasonable. The replacement canopy lets in more light which is not a big deal. It does not look the same as the original ( brown vs. beige). Installing the last corner almost took an act of God. I could not get it to fit, so I waited for a hot day with some rain to allow the fabric to stretch a little. It was about 4 inches from the corner, so I initially thought it was made wrong. After pulling a lot, and using leverage, it went on. It is tight, and my wife likes it, so it's fine. Be prepared for a struggle."

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