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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-09-23

"My gazebo cover came on the day expected and was of good quality. It fit! "


Verified
1/5

2015-09-23

"Poor stitching. The seams leaked a small amount at first. I noticed that you can see light through the stitching. After the first two rains it was leaking quite a bit and also right through the middle of the fabric. This canopy is very porous. It leaks like I put up a bed sheet. When it rains all the cushions on the furniture get soaked.

Contacted customer support and their reply was - Its not water proof.. What the heck good is that. However their website clearly shows a picture of water beading up and rolling off the canopy.

Buy the manufacture replacement instead! These are crappy canopies! The screening is cheaply made - not as strong as the original manufacturer
"

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-23

"great product...fast shipping...thanks"


Verified
5/5

2015-09-22

"Price was a bit high but not too bad. Quality is good. Shipping was fast. All in all we are happy and will buy from Garden Winds again!"


Verified
5/5

2015-09-22

"Prompt and efficient.This is my third replacement cover 8 yrs.I never take it down,because I like it so much. They have all withstood the winter here in Colorado. Most of the wear was from the sun. Few tears. The workmanship is great.Once I placed my order I was confident it would arrive when promised. It was much faster on line than
by phone. I will continue to reorder as needed. Please stay around
"


Verified
5/5

2015-09-22

"The orginal canvas was heavier, but hopefully this one will last as long (10 years"


Verified
5/5

2015-09-22

"Everything was perfect with the order. No problems and with quick turnaround from the order to delivery."


Verified
5/5

2015-09-22

"Could not be more pleased.I have ordered from here before and was very happy.I will order again,if I need anything.
"


Verified
4/5

2015-09-22

"It looks great. The last replacement had a lifespan of 16 mos.

This one has the riplock; not the most recent and most durable, but I am expecting extended returns on the riplock fabric.
"


Verified
4/5

2015-09-22

"Overal satisfied with the product I got. Shipping was fast. Garden winds was helpful as well for any questions and concerns I had. "


Verified
5/5

2015-09-22

"Delivery was great and the product was better than what I expected. "


Verified
5/5

2015-09-22

"We having put it together jet till next year in Spring I hope it will fit.
"


Verified
5/5

2015-09-22

"Good quality, appears to be durable, a good representation of what's shown online."


Verified
5/5

2015-09-22

"I was very happy that this replacement fit. It took a bit a muscle and strategizing to get the canopy over every brace but at least it fit in the end. The original replacement I ordered from the manufacturer was several inches too short."


Verified
4/5

2015-09-21

"Very easy to find and order my replacement canopy
Like the search by store to find the canopy
"