ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
2/5

2015-09-02

"Very satisfied hopefully it will stand up to our weather."


Verified
4/5

2015-09-02

"The product was promptly shipped. The replacement top fit the gazebo. The only issue was the small top piece was too small so I had to make an extender (S shaped hook) for one corner for it to work."


Verified
5/5

2015-09-02

"quick and easy to order. replacement canopy was better then the original material."


Verified
5/5

2015-09-02

"Items came in a timely manner and fit to perfection. Love the privacy shades! "


Verified
1/5

2015-09-02

"I'm very disappointed with the replacement cushions that I paid $573.04 for and waited 2 months to receive. The back cushions did not include the buttons that were on the original set the I purchased from Sam's Club. When I called Customer Service I was told that the descriptions of the cushions stated that the cushions contained the dimple. I admit I didn't read the description because when I saw the picture of my set it showed the cushions with the buttons so I ordered that set. For $573 I expected to see a the exact cushions that came with the original patio set. How much more would it have cost your company to add the buttons? I'm sure there is a very large profit margin built in that would cover the buttons. The cushions look ridiculous and unfinished for $573.04. I will never use your company again and will let my family and friends know how disappointed I am with my "after-market" replacement cushions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-09-02

"The swing canopy I ordered didn't quite match the swing, but it does fit and does the job."


Verified
5/5

2015-09-02

"The absolute best transaction I've every had!
Thank you!!!!
"


Verified
5/5

2015-09-02

"I was pleased with the appearance & sturdiness of the material. Quick delivery. "


Verified
5/5

2015-09-02

"The canopy is different than the original, but fits well. It appears to be good quality."


Verified
5/5

2015-09-01

"Loved the quality fabrics and materials. Improved the look of the little corner of my yard. Thank you Garden Winds!!"


Verified
1/5

2015-09-01

"Your replacement canopy is too small by about 3 or 4 inches, making it IMPOSSIBLE to install. I had to cut frame support bars, 8 of them, with a hacksaw in order for the replacement canopy to fit. I would have attempted to return it, but after reading numerous other online reviews, came to the conclusion that the effort would be another waste of my time. The actual quality of the replacement canopy remains to be seen. Feel free to ask my opinion in another six months on that."


Verified
5/5

2015-09-01

"Fast and reliable service"


Verified
4/5

2015-09-01

"Terrific delivery service. Very expensive for the canopy cover I ordered. Unfortunately, we had to alter the separate top portion so that it would fit the canopy hardware, since the new cover was way too tight for that part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-09-01

"Was what I was expecting, it fits a little to loose for my taste, but for the price it is a great Canopy!"


Verified
5/5

2015-09-01

"So happy to have found replacement awnings for my pergola. Thank you!"