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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-08-03

"Fast and knowledge staff located a gazebo cover for me within hours of my inquiry after I looked literally for 6 months. It fits and I am a very happy customer. "


Verified
5/5

2015-08-03

"The pergola canopy arrived quite quickly, packaged very carefully. Ordered the beige, which is a light tan. Very similar to the original canopy but has a light scotch guard-like treatment on the underside. Hasn't rained on it yet, so not sure how the grommets will work out. Hopefully this one will last as long as the first, about five years. Would order from this company again!"


Verified
5/5

2015-08-03

"We have always been happy with Garden Einds. Last year the red canopy cover faded and filled with water when it rained. This year our replacement canopy is much better. Delivery is fast and never a problem with the bill."


Verified
5/5

2015-08-03

"I have been very satisfied with all orders from Garden Winds"


Verified
5/5

2015-08-03

"Excellent customer service. Will recommend Garden Winds to all my friends. "


Verified
4/5

2015-08-03

"Just wish it would last longer. than 2 years."


Verified
5/5

2015-08-03

"Fits perfectly, and it came in no time at all!"


Verified
5/5

2015-08-03

"It fit the gazeo top like the old one. I like this product and would use ten again."


Verified
4/5

2015-08-03

"The canopy was quite difficult to work with and I still cannot get the top section to attach properly. I have had numerous people attempt to help and it seems that the canopy was just cut too short. The material is not "stretchy" enough to accommodate getting over the edges as instructed."


Verified
3/5

2015-08-03

"Good product but the price increased by $10 in 1 year. However, my top tier mini canopy fits very loose and therefore much movement during light breezes; it does not have a close fitting look. The main canopy feels of good quality. However, the elastic hook holders do not line perfectly with the gazebo's manufacturer holes in order to latch on with the metal hooks. I had to drill new holes into the gazebo frame to create a close fitting look with the hooks. A medium level of labor on my part was performed to achieve a manufacturer look. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2015-08-03

"The drain grommets are 6" too low."


Verified
1/5

2015-08-03

"I gave the phone employee for your Company the Model # for my Gazebo and was sent the wrong curtains.I have sent them back for your instructions,Fed Ex.
I still need the Privacy Curtains for Model # 71 34516.
This # given to me @ Sears in Washington,Pa. 15301 ,where the Gazebo was purchased by my daughter:
Donna Desiderio 900 n. Main Street,Wasington,Pa. 15301
"


Verified
5/5

2015-08-03

"It was good quality and sent up quickly. "


Verified
4/5

2015-08-02

"item was on back order - have not had an update since"


Verified
5/5

2015-08-02

"Garden Winds seems to be the only place to find the replacement for my particular gazebo. It is an exact fit and looks better than the original. I would advise getting the heaviest weight possible if living in sunny Arizona."