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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-08-01

"1st experience with ordering from Garden Winds . Order was prompt and fast . Thank you all for your wonderful service



Thank you
S.Williams
"


Verified
5/5

2015-08-01

"Perfect fit, much better than the original
"


Verified
5/5

2015-08-01

"Quickly sent. Fits perfectly."


Verified
4/5

2015-08-01

"I like the product the pictures were too small to see the colors on some of the products and a little bummed that the product I want is on backorder. However, I am pleased that my order is pending and will be completed when the product is available."


Verified
5/5

2015-08-01

"Quick shipment, nice people to do business with."


Verified
5/5

2015-08-01

"Very satisfied. I really wanted the green canopy which we have ordered before but am happy with the beige canopy. It arrived earlier than we expected. "


Verified
5/5

2015-08-01

"Am very satisfied with the pergola cover, it is nearly the same as the original that came with the perola. and the difference didn't bother us one bit. When I need another replacement I'll be sure to contact you. Haven't used the grille cover as yet because i use the grille too often, but it will be in place when bad weather arrives. "


Verified
1/5

2015-08-01

"Very happy and satisfied with my 8x10 replacement RipLock Capony."


Verified
2/5

2015-08-01

"Canopy was bigger by at least four inches for the corners and top piece was at least 6 in too big for top support mounting in the built in pockets"


Verified
5/5

2015-08-01

"Super fast shipping. Very satisfied with service. I have ordered many times and have always been extremely pleased with their products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-08-01

"The young lady who helped me with Questions I had was very competent and looked up the dimensions of the model I was interested in. The dimensions on the website were incorrect and she looked up the actual ones, which were what I needed for my frame. Good work."


Verified
5/5

2015-08-01

"Good Quality, Beautiful Color and Timely Delivery!"


Verified
5/5

2015-08-01

"The material appears to be strong and tear retardant. I had to drape the cover two ways to see which orientation best fit my pergola (roughly 7 ft. x 7 ft. inside dimensions). One orientation did not work well, but the other is decent and visually appealing. The ties at the four corners came in very handy because they allowed me to secure the canopy to the upper corners in such a way to reduce wind disturbance. I am using 2 1/2 to 3 inch round wooden tree stakes cut to size rather than metal bars to provide sufficient weight at the folded ends of the canopy to stretch the material evenly over the pergola roof slats. If I remove a stake this will allow me to lower canopy (remove the fold) for more shade. I can then secure the ties to the vertical posts at a lower level. I can do this with one or both folded ends depending on the orientation of the sun. This sounds complicated when I read it, but if you have the same issues it will make complete sense."


Verified
5/5

2015-08-01

"The item I order was delivered in a very timely manner."


Verified
4/5

2015-08-01

"WAs under the impression that I was going to get replacement for everything except hardware"