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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-07-30

"easy to shop, the pics are very clear."


Verified
3/5

2015-07-30

"The canopy replacement looks good however, it does not fit as advertised. I had to modify the frame to use the canopy."


Verified
5/5

2015-07-30

"Easy to find my product online, fast delivery, quality product."


Verified
4/5

2015-07-30

"Realizing that the replacement canopy was a "universal" model, I was very pleased at its fit and that it was fabricated of heavy durable fabric. I am disappointed, however, that there was no provision in the design to better secure the canopy corners, either with Velcro like the original design, or with attachment loops so that the corners could be more firmly secured to keep wind from pulling the corners loose and ripping the fabric."


Verified
5/5

2015-07-30

"Much better quality than the stock cover that the gazebo originally came with. "


Verified
1/5

2015-07-30

"Did not work at all, total waste of money.
"


Verified
4/5

2015-07-30

"My experience with Garden Winds was terrific, no complaints at all. In fact, I have referred them to a neighbor for gazebo replacement parts.
My only dissatisfaction is with the manufacturer of the gazebo canopy that I purchased. This is the second canopy I've purchased from you for this gazebo. Both canopies were just too snug to pull all the way down over the corners. The first one had to be replaced because the sun weakened the fabric and it actually tore trying to pull it down far enough to wrap the velcro tabs around the gazebo frame. I noticed that this one has wider tabs and a little more stitching at some points, but the velcro is still too short to wrap around the frame in several places. The circumference of the canopy should be at least an inch or two wider to reduce the tension and the amount of tugging required to get it onto the frame. Just as important, the velcro tabs should be longer around the bottom of the canopy.
"


Verified
5/5

2015-07-30

"I received my order promptly and well packaged. "


Verified
4/5

2015-07-30

"The product shipped immediately and arrived within a week(good for shipping across the country). The cover was a very tight fit and we had a lot of trouble getting it to fit all of the runners but eventually it all fit. Thanks to previous reviews for mentioning the shortening of the rails. Very helpful."


Verified
5/5

2015-07-30

"Very user friendly. We ordered an extra canopy just in case
this one got damaged in a storm, etc. Very nice quality even thou it's a little small. They do let you know that up front.
"


Verified
1/5

2015-07-30

"the customer service was very unhelpful, the website gave inaccurate stock items "


Verified
5/5

2015-07-30

"It was very easy to find the right canopy, there were pictures, descriptions and measurements to make sure it was the right one, color is perfect and the gazebo looks brand new again, back yard is very nice to look at now."


Verified
5/5

2015-07-30

"Product exceeded my expectation. Service and website great!!"


Verified
5/5

2015-07-30

"We upgraded to the waffle texture and it seems as though it will hold up better."


Verified
5/5

2015-07-30

"The fit was spot on and the quality better than I expected."