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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
3/5

2015-07-25

"I did not receive any packaging slips or invoice or warranty paperwork with my shipment. One of the tiebacks pulled off when we went to tie it down."


Verified
5/5

2015-07-25

"I have used Garden winds twice, both times to replace my Gazebo canopy. Your service was quick and your product was excellant. When it is time to replace my canopy again, I will not hesitate to call you "


Verified
5/5

2015-07-25

"Took a little longer to get it but got it and was easy to put up. thanks! Love the color and fabric. Thanks! "


Verified
5/5

2015-07-25

"Worked great and the color was lighter than we thought but brightened up the area. Only thing is I wish it was more weather proof as I have had to spray it with weatherproof spray to keep it from staining so easily."


Verified
5/5

2015-07-25

"Affordable, reliable experience. The product provided was high quality as advertised. "


Verified
1/5

2015-07-25

"The company is very GREEDY, if you're ever thinking of returning a product, don't it isn't worth.

I am out over $40.00 because of shipping cost from this company and they don't reimburse! Even if you return the merchandise the same, which I did. An employee - also states that they have a prepaid return label but if you use the label, your refund amount will be deducted $10.00. Huh? It's a courtesy? So you're telling me that if I decide to use the prepaid label I'll still have to pay FedEx and you all as well?

They make it impossible for you to be reimbursed and harass you for good survey results. Stick with your people in your cities, head to office deposit, lowes, sam's club, etc in person.

Best,
"


Verified
5/5

2015-07-25

"I've ordered before and I have always been happy with the products and customer service."


Verified
5/5

2015-07-25

"ordering was easy and painless
very satisfied will order with Garden Winds
again
"


Verified
5/5

2015-07-25

"Product came looking just as expected and fit perfectly. The sales person on the phone was helpful and we are so glad to be able to use our gazebo again."


Verified
5/5

2015-07-25

" Thank You for your service. GGR VERY SATISFIED"


Verified
5/5

2015-07-25

"I am pleased with the delivery time and the product. The new canopy seems to have a much improved fabric. Hopefully it will last longer than the last one.
"


Verified
5/5

2015-07-25

"Extremely happy!!! Replacement canopy fits like a glove!!! Don't agree with others who have said they had to use zip ties because it didn't fit!"


Verified
5/5

2015-07-25

"The order came very quickly. Everything was in excellent condition. Thx very much"


Verified
5/5

2015-07-25

"I was very satisfied with your product. Also it arrived in two days which was excellent service.
I will be ordering more products from Garden Winds.
Sandra Evans
"


Verified
5/5

2015-07-25

"Good product, quick delivery"