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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-07-27

"You should not insist on additional comment."


Verified
5/5

2015-07-27

"You couldn’t make finding the correct canopy cover any easier… Took about an hour to install and it looks great!"


Verified
5/5

2015-07-27

"Quick delivery of my replacement canopy whic fit prrfectly!"


Verified
5/5

2015-07-27

"very happy. ordered for a party, came on time. Seems to be much better quality than original. Fit perfectly. Highly recommended."


Verified
5/5

2015-07-27

"Fit is perfect, easy to replace."


Verified
5/5

2015-07-27

"I have received the canopy and there are no issues to share at this time."


Verified
5/5

2015-07-27

"Helpful instructions to assure I was ordering the right replacement canopy. Arrived quickly. Fit perfectly. "


Verified
5/5

2015-07-27

"I ordered my first awning for $250 (last one), and it was lost in shipment. I had to order a 2nd one for $359 (which came NEXT DAY!), but Amazon has promised me a refund of the difference.

In the process of having to contact Amazon for the lost shipment, I emailed Garden Winds and was VERY impressed with their quick response to my email. They quickly responded to my request for contact information from Amazon (it's hard to find a contact number at Amazon.com).

I'm not sure whose fault the lost shipment was, but do appreciate the customer service I received.

"


Verified
5/5

2015-07-27

"The web site was easy to navigate, the price was fair and it arrived quickly! Not much else I can ask for or say."


Verified
1/5

2015-07-27

"I didn't see any tracking information, So I called Garden Winds. Oh we don't have you size. Thanks for letting me know. But we do have the more expensive one. Well i need one so send that one, and by the way I payed 59 dollars for overnight. It took two days to receive my order. Next time Ill go elsewhere. "


Verified
5/5

2015-07-27

"Garden Winds is very user friendly as far as the computer, shipping was fast and the product is great!"


Verified
5/5

2015-07-27

"Fast shipping, looks to be a good quality product.
Courteous service on the phone while ordering.
"


Verified
5/5

2015-07-27

"Love it, ..................???? "


Verified
5/5

2015-07-27

"This is the second replacement canopy I've ordered for the Costco gazebo I bought 10 years ago!! The original cover and 1st Garden Winds cover each lasted 5 years. This new riplock fabric appears to be even heavier, and it was just as painless to get it on. Thank you for offering this high quality canopy!!"

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Verified
5/5

2015-07-27

"The order was filled promptly and delivered within 2 days."