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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-07-23

"Fit really well - easy to set up."


Verified
5/5

2015-07-23

"It arrived in a timely fashion and was as described. "


Verified
5/5

2015-07-23

"I believe the material with rip lock 305 is very good for UV prevent but I ordered the wrong size returned and am waiting for the right size to receive. "


Verified
5/5

2015-07-23

"Quick delivery and excellent product quality."


Verified
5/5

2015-07-23

"Easy to order, shipped and delivered exactly as information described. Product as advertised an arrives in goo shape. "


Verified
5/5

2015-07-23

"Service was great , delivery was great and the price was competitive.
It was the only sight that I found that gave you dimensions of the very top piece of the canopy which was a great help in choosing the product
"


Verified
5/5

2015-07-23

"Love the rip lock weave and just know it will last much longer than the canopies we've bought over the years that didn't have it. One corner did come undone right away but it looked as though the fabric just didn't get caught up in the stitching so I machine stitched it. With the heat warnings here I didn't want to return it and not have my canopy! "


Verified
5/5

2015-07-23

"This awning arrived very quickly and safely. Love the newer RipLock technology - it is lighter but stronger. Customer service was wonderful! We ordered this as replacement for our original one, purchased at JC Penney. We just wish we could have ordered the netting that goes around it - it used to come with the previous model. We'll keep looking, though. Will do business with Garden Winds anytime."

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Verified
4/5

2015-07-23

"Very satisfied with service. Would have liked color to have matched ... Green instead of tan."


Verified
5/5

2015-07-23

"The order was exactly as described and the shipping was fast. "


Verified
2/5

2015-07-23

"When I ordered the replacement canopy for my Gazebo I expected to get a canopy of like quality and type. Instead, I received a cheaper version (not canvas) and one that did not include the part that wraps around the top brace to hide the top of the curtain.

Because we were hosting a party for our church, and the other canopy had ripped in a number of places (wind storm) I put it up anyway.

Not a very good first experience with your company.
"

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Verified
5/5

2015-07-23

"The process of ordering and receiving the product was very easy; however, the replacement canopy which I ordered was much thinner this time than the previous one which I ordered a few years ago. It is still to be determined how long this canopy will last based upon its quality. Buying from Garden Winds, though, was very easy, and Garden Winds is simply carrying a product that others are manufacturing."


Verified
5/5

2015-07-23

"The canopy fit like a glove. We had the gazebo for 13 years and the original was still in good shape but had mold and mildew that could not be removed. It is good to know I have an alternative to replacing it altogether."


Verified
5/5

2015-07-23

"Very satisfied thank you!"


Verified
4/5

2015-07-23

"This is the second RipLock canopy I have had. On the plus side, I'm grateful that this canopy is available because I have to replace it every couple of years and don't want to have to replace the entire gazebo. On the minus side, I had to replace it after two years. Without the rip lock construction the canopy might only last a few months in the hot desert sun. Even though it's a quality product, nothing lasts long out here in the southwest. Keep after it, Garden Winds, and maybe you'll find a fabric that can hold up longer."