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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-07-23

"Great experience. Umbrella looks great and fast delivery!"


Verified
1/5

2015-07-23

"I will be requesting a refund sometime in the near future The canopy barely fit and it was very difficult to apply. The mesh had holes at various places and the bottom of the mesh leaves about an inch for mosquitoes and other insects to enter "


Verified
5/5

2015-07-23

"Very satisfied, found my canopy wher I could not find anywhere. Price was high but glad I could find what I needed. "


Verified
5/5

2015-07-23

"I'm on my third or fourth cover, I just hope the fabric is stronger as far as customer service all good but would like it to last a little longer"


Verified
5/5

2015-07-23

"Canopy was received as promised on website which is a good thing because unfortunately I'll probably have to order another one due to the poor quality"


Verified
3/5

2015-07-23

"CANOPY DOES NOT LEAK BUT IS LOOSE WILL SEND PICTURES IF THIS WOULD HELP."


Verified
5/5

2015-07-23

"This is the second purchase of the same roof/canopy from Garden Winds for me. It is a massive improvement over the first. Better fabric and MUCH better fit. Thanks!"


Verified
2/5

2015-07-23

"Some Eyelets popped off when I put it on."


Verified
5/5

2015-07-22

"I have to say "This Company Rocks!" I ordered a replacement canopy (early in the morning) and received it, however it didn't fit. I realized the order was wrong, so I re-ordered the correct one on July 4th.

Instructions were provided to return the wrong canopy, so we tried to repack it clean and carefully, and sent it back.

Their shipments are so precise. 3-day shipping came on the 7th for the new canopy. The credit for my returned canopy came shortly after.

The new canopy fits and looks great. I upgraded to the riplock and so far, no complaints.

A point to note- on the San Rafael replacement - the corners fit Really tight. Could have used another inch. I hope the seams don't tear as it took 2 of us and some struggle to get the canopy on.

Overall, a great web experience. Use them for all your needs. - Rob
"


Verified
5/5

2015-07-22

"Very fast delivery, and the product arrived in excellent condition."


Verified
5/5

2015-07-22

"everything went nice and smoothly!"


Verified
5/5

2015-07-22

"Far better than the original replacement that I bought three years ago. Prettier color and much stronger. I am very happy with the product."


Verified
5/5

2015-07-21

"It was delivered quickly."


Verified
5/5

2015-07-21

"Cushions fit perfectly; quite attractive as well. Thanks Garden Winds for offering these replacements cushions."


Verified
5/5

2015-07-21

"The replacement items (cushion & canopy) fit perfectly. They are a different color from the original (as advertised) but they look very nice. The items were labeled as shipped the day I ordered them and they arrived on time. I'm very happy with this company."