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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-07-08

"Exactly what we needed. Our old canopy was torn and mildew. This is perfect."


Verified
5/5

2015-07-08

"Great product with fast shipping. Thanks"


Verified
5/5

2015-07-08

"ordered two canopy tops to replace ones damaged by a storm it took about twenty minutes to install both new tops and they are providing great shade on the deck. installation was very easy!"


Verified
5/5

2015-07-08

"After trying to search for a canopy replacement by measurement only and not having any luck I finally found my original manual with model name and was able to order it from Garden Winds and it is an exact match (although it does fit a bit tight...). Very happy with our "new" shade gazebo! Thank you Garden Winds!
Mark Mendel
"


Verified
2/5

2015-07-08

"The drainage grommets are poorly located along the edges. They cause rain water to pool up in the middle of the canopy in between the current off center grommet locations. It does this on all 4 sides whenever we have excessive rain. I then have to walk around pushing up from the bottom to drain gallons of water that built up. I would have thought one solid field test before marketing this product would've pointed out the obvious flaw in design and prompted a properly draining design. For all the praise of durability and quality, I was hoping for a $100+ to get a better product than the original one that came with my canopy."


Verified
5/5

2015-07-08

"Ordering was easy and delivery was prompt."


Verified
5/5

2015-07-08

"Great experience. Fast delivery and well made product"


Verified
5/5

2015-07-08

"Very satisfied with the product and quick delivery. "


Verified
1/5

2015-07-08

"I never received my order...."


Verified
5/5

2015-07-08

"I was hesitant this year about ordering another replacement top, but after careful review and watching the video for the riplock technology we decided to try it. The rep was patient and knowledgeable and we feel we made the right choice. "


Verified
5/5

2015-07-08

"Product is great quality!"


Verified
3/5

2015-07-08

"The canopy is not long enough. The width seems fine. Needs about 1/1/2" more on each end to fit properly. We have managed to install the canopy not using all the hooks but it will not last long because the elastic is stretched so tight. I am not impressed with the " strong" elastic, looks like regular elastic. It is double stitched but that doesn't help the elastic quality.

The color is not right and the original canopy had brown on the underneath border. The brown border would have helped blend the 2 colors.

My original canopy tag said to contact Sunjoy but they did not show a replacement canopy when I needed one.

"


Verified
5/5

2015-07-08

"Ordering was very easy and our item was delivered to our house in short order. Good service. "


Verified
5/5

2015-07-08

"The awning arrived on time. It fit our double swing with no problem and we like the appearance. We often have high winds where we live. So far the awning has held together in spite of the winds. "


Verified
5/5

2015-07-08

"I found the website easy to use ( thank you!). Delivery was as expected and, yippee, the unit you sent was actually the dimensions as advertised...a perfect fit. After 3 other unsuccessful tries, Garden Winds got the job done"