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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2015-07-06

"Better quality than the original, just wish it came in a gray color! "


Verified
2/5

2015-07-06

"My interaction with the company itself was quite positive. My emails were answered promptly and the writer was quite helpful. Where I was somewhat dissatisfied was with the product itself. The canopy does fit our pergola but the quality is not the same as the original. We will be keeping it as a spare - two days after putting it up we had to drop it since it was a windy day which puts a great deal of stress on the fabric where the grommets are. "


Verified
5/5

2015-07-06

"The order wasreceived within two days and it fit perfectly. I am completely satisfied. Earl Cooper"


Verified
5/5

2015-07-06

"Product was exactly as described and looks great!"


Verified
1/5

2015-07-06

"I ordered a cushion for my patio swing, got an e-mail confirming that it had been sent, then got an e-mail that sorry...but out of product, so will let me know when it comes available again and you would re-charge me at that time. I did not give permission for you to save my CC #, nor have I heard from you since. Bad customer care.
Kay Carlisle
"


Verified
5/5

2015-07-06

"We are very satisfied, with the timely fashion we received the replacement gazebo cover. We hope it lasts a few years!"


Verified
5/5

2015-07-06

"Fast delivery and product as described "


Verified
5/5

2015-07-06

"Customer service is no oxymoron with Garden Winds. Simple to order what I wanted. It was shipped almost immediately. Got my product delivered early. And it was exactly what I ordered at a great price. What more can a customer ask for. Great job Garden Winds!"


Verified
1/5

2015-07-06

"got some rain and wind and it curled right up. and it seems too be cut so it does not hang right"

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Likelihood of customers making future purchases
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Verified
5/5

2015-07-06

"high quality, perfect fit."


Verified
5/5

2015-07-06

"I contacted customer service to get clarification on the size for my Sonoma canopy. They provided the correct information and we are happy with the new canopy. We are hoping it will last for many years!"


Verified
5/5

2015-07-06

"It was a smooth experience…tracking was right on and so was the product."


Verified
3/5

2015-07-06

"Can't evaluate. I have not received my order yet."


Verified
5/5

2015-07-06

"I bought this canopy in '02, thought I can't find the canopy replacement anymore. But found it at this website! So glad they still have it, fits like original. I love it!
Thanks Garden Winds,
"


Verified
5/5

2015-07-06

"Had just what I needed at a good price."