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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
1/5

2015-07-06

"I'm very dissatisfied because it's too small to fit the frame. The only way I could get the corners on the frame was to remove a bolt from one of the corners and lift the bar up to where I could stretch the corner slot over it and then had to use a rope and pulley system to get the bolt back in. It was impossible to get the cover over the bars on the sides. One is ripped already from trying to get it on so I just left the others It's clearly too tight and I'm concerned it won't last long. I'm hoping it will last the summer, but have my doubts about how well it will hold up in a wind. I would have sent it back, but I really need shade on my deck and don't want to have to wait for another to be shipped to me. I won't order another replacement cover from Garden Winds. "


Verified
5/5

2015-07-06

"I found the experience very satisfying. The merchandise was sent and received promptly with little problem. The canopy and netting fit great and was easy to install. It looks super!"


Verified
3/5

2015-07-06

"Overall, this is a good product. I just received my second one last week to replace one I bought last year because of ripping in two of the points of tension. I had to cut the frame down on each of the corners to get the top to fit and seems fine after that until a small storm and the ripping began.
I put the new one up yesterday and by simply pulling the pocket over the post, the pocket ripped where it was attached to the top. My plan is to take it to a local upholstery shop to see if I can be repaired so I don't have to wait so long to get a replacement. If the first top lasted through one season and the second wouldn't have ripped during install I would give at least a 4 star.
"


Verified
5/5

2015-07-06

"alot better made than the one i got with the pergola from kmart"


Verified
4/5

2015-07-06

"Satisfied with customer service - information about the back-order was correct and the item arrived when promised. The canopy does seem to be of a much higher quality than the original, but it was very difficult to attach to the frame as it was very tight. I am very irked to have spent a substantial amount on the gazebo only to have to replace the canopy within two years."


Verified
5/5

2015-07-06

"My husband installed it. He had no problems installing after watching the video.

They work great.
"


Verified
5/5

2015-07-06

"We are happy with the product and delivery time."


Verified
5/5

2015-07-06

"This is the second purchase I have made from Garden Winds for replacement cushions of my Regan Meadow patio set I purchased from WalMart several years ago. The patio set originally came with boring beige cushions; Garden Winds offers other color choices which I love. Thank you for providing a replacement cushion option!"


Verified
5/5

2015-07-06

"Items arrived quickly and appear to be better quality than originals. Not inexpensive but really no other options. Let's hope the materials stands the test of time. "


Verified
5/5

2015-07-06

"Satisified with canopy. Not long enough yet to see how it holds up though."


Verified
5/5

2015-07-06

"Everything went well! I am now looking for the "screens" that go around the outside of the canopy."


Verified
1/5

2015-07-06

"The website said it fit the Southern Butterfly Umbrella. I pais extra for 2nd day shipping. It did not fit. The one sent was for 8 ribs and My Southern Butterfly has 6. Cost me 30 bucks just to have to send it back."


Verified
4/5

2015-07-06

"finally installed the canopy yesterday. Fit was right. "


Verified
5/5

2015-07-06

"I like it better than the original cover"


Verified
4/5

2015-07-06

"Customer service was excellent. But the net for my gazebo arrived damaged. It's has a missed stitch by the zipper, "

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